Job
- Level
- Experienced
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Application, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze and optimize IT components and services focusing on AI, ensure the operation of central systems, and are responsible for incident management and documentation within an agile team.
Job Technologies
Your role in the team
- Specialist for the relevant IT components and their integration into IT services of city-wide importance within the municipal data center ("on prem") or in the form of cloud services.
- Conceptualization, analysis, optimization, and further development of complex infrastructure components and IT or application systems for use within the organization.
- Planning, execution, and monitoring of complex operational activities and daily tasks on central systems and services with city-wide significance, as well as ensuring the operation, security, and administration of necessary AI applications according to operational processes based on ITIL.
- Adjustment of infrastructure components, applications, system-level software (configurations), and operating systems (system parameters), particularly with regard to ensuring and guaranteeing high availability.
- Main responsibility for the sustainable development and maintenance of IT concepts, operating manuals, and operational documentation, as well as for the implementation of IT-Grundschutz measures in accordance with BSI guidelines to ensure information security and data protection.
- Main responsibility in analyzing the causes of disruptions within the scope of incident and problem management; providing necessary information as well as developing and implementing solutions in 2nd level support; planning, implementing, and documenting changes within change management, and providing necessary information for all relevant operational processes (incident, problem, change, release management).
- Consulting within projects regarding given framework conditions and existing operational requirements, followed by support during the technical (production) commissioning, as well as organizing training measures and ensuring the onboarding of employees from other departments (e.g., Service Desk).
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Our expectations of you
Education
- Completed university degree (Bachelor's) in Computer Science or a completed apprenticeship as an IT Specialist in System Integration or a comparable relevant qualification, each with several years of professional experience.
Qualifications
- Basic knowledge of IT Service Management (Best Practice method ITIL) as well as fundamental theoretical and practical knowledge of a recognized project management methodology (e.g., Prince2).
- Structured, independent, meticulous, and reliable way of working.
- Excellent written and verbal communication skills, confident and assertive demeanor.
- Strong problem-solving skills and enjoyment of working in interdisciplinary teams.
- Strong team player.
- Willingness and drive for innovation combined with a very strong sense of initiative and self-motivation.
- Awareness of diversity, inclusion, and equality.
- Intercultural competence.
Experience
- Experience with operating core IT systems, applications, or services with a focus on AI (Artificial Intelligence).
- Work experience in public administration is desirable.
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What we offer
- Extensive training program on a wide range of topics.
- Company pension scheme and a Job Ticket Premium without employee contribution valid for all fare zones of the Rhein-Main Transport Association with carpooling regulation.
- An interesting and exciting work environment with motivated colleagues as well as a work setting that we continuously develop together and adapt to the requirements of advancing digitalization and modern working methods.
- Flexible working hours within our flextime policy and good compatibility of family and career, as well as the possibility of alternating telecommuting and mobile working after successful onboarding.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Stadt Frankfurt am Main
In unserer Stadtverwaltung sorgen rund 14.000 Mitarbeiterinnen und Mitarbeiter in mehr als 60 Ämtern, Betrieben und Dienststellen dafür, dass wir unseren Bürgerinnen und Bürgern sowie den Gästen unserer Stadt umfangreiche und serviceorientierte Dienstleistungen bieten können. So vielfältig wie unsere Aufgaben sind auch unsere Jobmöglichkeiten. Starten Sie beispielsweise bei uns als Ingenieur_in, Architekt_in, Informatiker_in oder als Ärztin bzw. Arzt und wirken Sie am Geschehen innerhalb der Stadt Frankfurt mit.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Employer reviews
by devworkplaces.com
Total
(1 Review)2.9
Career Growth
3.0Engineering
2.2Workingconditions
3.2Culture
3.2
Application Manager with a focus on AI
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
