Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- 27.000 to 33.000€ Gross/Year
- Location
- Nuremberg
- Working Model
- Full Remote
Job Summary
In this role, you will manage IT infrastructures, administer Microsoft 365 environments, support users through 1st and 2nd-level support, monitor IT systems, and maintain technical documentation.
Job Technologies
Your role in the team
- As an IT System Administrator (m/f/d) with a focus on infrastructure, you support us in the operational IT management of our clients' environments.
- You work independently in daily operations and ensure that existing IT infrastructures run stably, securely, and reliably.
- Your focus is on the operation, administration, and monitoring of modern customer environments.
- The position is designed as a part-time role (15-20 hours/week) in a 100% remote model.
- Processing of 1st and 2nd level support tickets during ongoing operations.
- Administration of Microsoft 365 environments (Entra ID, Exchange Online, Teams, SharePoint).
- Monitoring of IT systems through monitoring solutions and response to disruptions.
- Management of virtualization environments (VMware, Hyper-V).
- Management of Windows client and server environments (Windows 11, Windows Server, Active Directory, DNS, DHCP, GPOs, etc.).
- Support in the areas of network, firewall, and VPN (Sophos, pfsense).
- Participation in standard changes and minor infrastructure adjustments.
- Support with backup, restore, and storage topics (Veeam).
- Error analysis and sustainable problem solving in the customer environment.
- Maintenance and further development of technical documentation.
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Our expectations of you
Qualifications
- Good knowledge of Windows clients, Windows Server, and networking technology.
- Basic understanding of IT security, VPN, and firewall structures.
- Independent, structured, and solution-oriented way of working.
- High customer orientation.
- Very good written and spoken German skills (at least C1 level).
- Willingness to occasional client visits in the Nuremberg area (driver's license class B advantageous).
Experience
- Approximately 3-6 years of professional experience in the IT environment (system house, MSP, or IT administration).
- Experience in the administration of Microsoft 365 environments.
- Experience with ticketing systems and monitoring tools.
- Experience in an IT system house or managed services environment is advantageous.
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What we offer
- Part-time position (15-20 hours/week).
- 100% remote work in the Nürnberg area.
- Modern hardware and professional work tools.
- Direct collaboration with management and short decision-making processes.
- Varied tasks in a managed services environment.
- Modern IT environments with Microsoft 365 and cloud technologies.
- Occasional client visits in the Nuremberg area.
- 32 days of vacation per year.
- Fair and transparent time tracking.
- Allowance for home office expenses.
- Active promotion of further training and certifications.
- No corporate hierarchy - short decision paths, quick decisions.
- You are part of an early technical development phase and can actively shape processes and standards.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
cloud9 Solutions e. K.
cloud9 Solutions e. K. is a renowned IT service provider based in Nuremberg, specializing in managed services. It offers comprehensive support in the areas of Microsoft 365, IT infrastructure, networks, security, and cloud. The company places great emphasis on practical solutions and close customer care.
Description
- Company Type
- Established Company
- Working Model
- Full Remote
- Industry
- Internet, IT, Telecommunication