Logo Coherent (Deutschland) GmbH

Product Support Engineer

New

Job

  • Level
    Experienced
  • Job Field
    BI, Data
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Lübeck
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you analyze customer demand, create accurate demand forecasts, and optimize planning systems, working closely with product managers and using business intelligence tools like Power BI.

    Job Technologies

    Your role in the team

    • We are looking for a Demand Planning & Business Analytics Specialist to support demand planning, forecasting, order coordination and business reporting.
    • Working closely with Product Managers and cross-functional teams, you will help ensure accurate demand forecasting, improve supply chain visibility and support data-driven decision-making across the business.
    • Analyzing, consolidating, and validating customer demand using historical data and external factors to create reliable demand forecasts.
    • Working with Product Managers to maintain accurate forecasting and demand planning processes.
    • Maintaining forecast, revenue and control files.
    • Monitoring forecast accuracy, analysing forecast error and identifying opportunities for continuous improvement.
    • Identifying demand risks, supply constraints and potential bottlenecks.
    • Tracking delivery performance, analysing plan versus actual variances and monitoring open customer demand.
    • Supporting the coordination and communication of delivery schedules, priorities, pull-ins and push-outs.
    • Preparing standardised updates on delivery status, product availability and schedule changes.
    • Creating, maintaining and enhancing business reports and dashboards, particularly using Power BI.
    • Driving automation of reporting and data analysis to improve efficiency and reduce manual processes.
    • Supporting the harmonisation of data structures, KPIs and business systems.

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    Our expectations of you

    Qualifications

    • You enjoy working with data to improve forecasting accuracy, optimise planning processes and support business decisions.
    • A commercial or technical qualification, Certified Specialist, Bachelor Professional or equivalent, ideally with a focus on Data Analytics.
    • Advanced Microsoft Excel skills, including pivot tables, formulas and data analysis.
    • A good understanding of forecasting methodologies, KPIs, and planning processes.
    • Strong analytical skills and confidence working with complex datasets.
    • Fließendes Englisch (mindestens B2) und Deutsch (mindestens C1).

    Experience

    • You are an analytical and detail-oriented professional with experience in demand planning, supply chain management or business analytics.
    • Experience in Demand Planning, Supply Chain Management, Sales Controlling or Business Analytics.
    • Experience using ERP systems and business intelligence tools, ideally Power BI.

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    What we offer

    • A comprehensive and structured onboarding programme during your first six months, including support from a dedicated buddy.
    • Attraktive Möglichkeiten für persönliche und berufliche Weiterentwicklung.
    • A technically exciting environment within a growing high-tech industry.
    • Flexible working hours.
    • A modern workplace with a newly equipped office building and on-site cafeteria.
    • Access to EGYM Wellpass, including gyms, swimming pools, yoga classes and other wellbeing facilities.
    • Company-sponsored health initiatives and sports events.
    • Additional accident insurance and company pension scheme.
    • Employee Share Purchase Programme.
    • JobRad bicycle leasing scheme.
    • Convenient access by car and public transport, including free employee parking with EV charging stations.
    • An excellent location close to the Baltic Sea.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

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    Topics that you deal with on the job

    Job Locations

    • Location Lübeck

      Schleswig-Holstein

      Germany

    This is your employer

    Coherent (Deutschland) GmbH

    Coherent (Deutschland) GmbH

    Coherent is a world leader in lasers and laser-based technology for materials processing, microelectronics, scientific applications, life sciences and medical customers.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production
  • Logo Coherent (Deutschland) GmbH

    Product Support Engineer

    Location
    Lübeck
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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