Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve technical issues in second-level support, perform system updates, and monitor production environments to identify potential disruptions early.
Job Technologies
Your role in the team
- Analysis and resolution of technical issues within the scope of second-level support.
- Tracking and processing tickets as well as supporting sustainable and documented solutions.
- Execution of operational tasks such as system updates, data backups, and automated recovery processes.
- Monitoring productive system landscapes through monitoring and early identification of potential disruptions.
- Participation in technical projects as well as independent handling of tasks from ongoing operations.
- Support in technical coordination, workshops, and the evaluation of technical requirements.
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Our expectations of you
Qualifications
- Knowledge in the administration of Windows and/or Linux server environments.
- Basic understanding of core operational processes such as backup, patching, and monitoring.
- Basic knowledge of common ITIL processes, especially in Incident, Change, and Problem Management.
- Ability to perform structured analysis of error patterns based on logs, monitoring data, and system messages.
- Responsible working approach when handling mission-critical IT systems as well as good team communication.
Experience
- Experience with Active Directory.
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What we offer
- We offer you a variety of training opportunities and a comprehensive training program through modern learning portals – so you can stay up-to-date professionally and develop personally.
- A working time account allows you to offset overtime either through time off in lieu or, upon request, through compensation.
- Core working hours regulation and home office.
- Look forward to a respectful and appreciative working environment where you feel comfortable and can realize your potential.
- In addition to performance-based pay, you will of course receive allowances for overtime worked.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
set - software engineering gmbh
SET - Software Engineering GmbH is an established IT system house specializing in software development in the Nuremberg area. It offers comprehensive IT solutions and supports clients in all phases of software development.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Specialist System Administrator Second Level Support
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
