Logo Allgäuer Überlandwerk GmbH

IT staff for 1st and 2nd level support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Part Time
  • Contract Type
    Permanent employment
  • Location
    Kempten (Allgäu)
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will manage IT workstations, analyze issues, administer Active Directory objects, and assist in the rollout of new hardware and software solutions.

    Job Technologies

    Your role in the team

    • You will become part of a motivated team and manage around 400 PC workstations, serving as the first point of contact for technical inquiries and issues, thereby significantly contributing to the efficiency and satisfaction within the company.
    • Through your support in daily IT operations as well as in the management of systems and workstations, you ensure smooth processes.
    • Additionally, you will contribute to the implementation of new hardware and software and ensure successful execution through close collaboration with the users.
    • Support for users and analysis of IT disruptions.
    • Management of Active Directory objects.
    • Provision and support of IT workstations.
    • Management of mobile devices in cloud MDM.
    • Creation and distribution of installation packages for Windows applications in software management.
    • Patch management.
    • Participation in projects for the implementation of hardware and software.
    • Creation of instructions and maintenance of internal processes.

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    Our expectations of you

    Education

    • Completed training as an IT specialist or a comparable qualification.

    Qualifications

    • Excellent knowledge of Microsoft Windows environments.
    • Experience in PC/Laptop administration as well as in handling Active Directory, Entra ID, and networks.
    • Structured, independent, and responsible way of working.

    Experience

    • Experience in IT support with ticketing systems (preferably Jira Service Desk).

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    What we offer

    • Appreciative collaboration, an open feedback culture, and flat hierarchies.
    • Flexible working time models and the possibility of remote work.
    • Tariff-based remuneration with additional company-specific payments.
    • Family-oriented working atmosphere, strong team cohesion, and a culture of using the informal 'you'.
    • Participation in exciting projects and innovations.
    • Agile working methods, corporate suggestion schemes, and e-learning.
    • Prevention and health measures.
    • Active co-creation of sustainability within the company.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Kempten (Allgäu)

      Bayern

      Germany

    This is your employer

    Allgäuer Überlandwerk GmbH

    Allgäuer Überlandwerk GmbH

    Mit unseren zehn Wasserkraftwerken im Allgäu erzeugen wir jedes Jahr rund 80 Millionen Kilowattstunden Energie. Regenerativ, aus heimischer Wasserkraft und selbst entwickelt – dank kompetenter Fachkräfte und kontinuierlicher Forschung. Nicht umsonst sind wir einer der innovativsten Energieversorger in Bayern.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Power Sector, Economy
  • Logo Allgäuer Überlandwerk GmbH

    IT staff for 1st and 2nd level support

    Location
    Kempten (Allgäu)
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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