Job
You will take on 2nd and 3rd level support, develop systems with Python and TypeScript, manage user rights, integrate user feedback for optimization, and work closely with IT teams across the Charité.
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Job technologies
Your role in the team
- Take ownership of 2nd- and 3rd-level support for the platforms you manage and act as the technical point of contact for support teams and external service providers, from tricky individual cases to structural solutions.
- Independently administer and further develop systems at the application level (change management), manage users and permissions, configure systems and apply updates, and ensure reliable, stable operations.
- Work closely with other IT teams and build cross-functional connections across Charité, sharing knowledge throughout the organization—from onboarding new user groups to introducing new features.
- Help develop our in-house applications: troubleshoot issues, build new features, maintain deployment pipelines, and remediate security findings. Stack: Python with FastAPI, TypeScript with React and Next.js, PostgreSQL.
- Capture requirements and feedback from research and systematically incorporate them into the ongoing development of the systems.
- Contribute to the continuous improvement of support, training, and operational processes, and support the rollout of additional research software.
Our expectations of you
Education
- A completed university degree in (bio)informatics, natural sciences, or a comparable field.
Qualifications
- Experience with image management systems (e.g., OMERO) or electronic lab notebooks is desirable.
- We require fluent German (at least C1) and good English (B2).
Experience
- At least 3 years of demonstrable, relevant professional experience in Application Management, particularly in operating and further developing scientific software systems.
- Practical experience in software development, ideally with Python and TypeScript, as well as confident use of Git-based workflows such as merge requests and code reviews.
- Experience with Linux administration, containerized deployments (Docker), and CI/CD pipelines; knowledge of relational databases (PostgreSQL) and authentication solutions (OpenID Connect, Shibboleth, e.g., Keycloak) is an advantage.
- Relevant experience supporting research teams in the use of IT tools for research.
- Experience in training and onboarding users with varying technical backgrounds.
What we offer
- Flexible working hours and the option to work from home or remotely.
- A secure, permanent position with attractive benefits.
- Exciting tasks in challenging projects.
- Extensive training opportunities for your personal and professional development.
- Additional retirement security through our company pension plan.
- Certified as a family-friendly university and company since 2007.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
As one of the largest university hospitals in Europe with a significant history, Charité - Universitätsmedizin Berlin plays a leading role in research, teaching, and patient care. Its certification in the medical, clinical, and management fields also recognizes it as a modern organization.
- 250+ Employees
- Established Company
- Hybrid, Onsite
- Healthcare, Social Sector
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