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Senior Product Manager, Trust Platform Core

Job

  • Level
    Senior
  • Location
    Berlin, Munich
  • Working Model
    Hybrid, Onsite
  • Job Field
    Product
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will own the orchestration and decisioning logic of the Trust Platform, enhance no-code user experiences, and ensure transparency and developer friendliness through APIs and documentation.

Your role in the team

  • As (Senior) Product Manager, Trust Platform - Core (m/f/d), you own the foundational engine of the Trust Platform: the orchestration and decisioning logic, the no-code Studio experience, and the governance, transparency, and developer experience that make the platform trustworthy and easy to build on.
  • You work at the intersection of Engineering, Solution Engineering, Customer Success, and Commercial functions, ensuring the platform's core is robust, transparent, and easy to adopt at scale.
  • You own the core engine and foundational tooling of the Trust Platform, ensuring customers and internal teams can build, understand, and trust complex decision logic.
  • Orchestration Engine: Own the logic engine that handles conditional routing, failover mechanisms, and decisioning, ensuring it is robust, scalable, and performant.
  • No-Code Visual Builder: Drive continuous improvements in the Studio interface that allows non-technical users to build complex logic without writing or having to read code.
  • Governance & Transparency: Deliver high-granularity version control and audit logs so customers can see exactly why, when, and by whom a decision was made.
  • Developer Experience (DX): Optimize DX through state-of-the-art API design, ensuring documentation, SDKs, and sandbox environments are best-in-class.
  • Internal Enablement: Act as the primary interface for other stakeholders, including Solution Engineers and Customer Success Managers, to ensure they can deploy custom setups efficiently.
  • Balance execution and strategy: translate a long-term vision for the platform's core into a prioritized, well-sequenced roadmap that Engineering can execute against.
  • Continuously gather feedback from Solution Engineers, Customer Success, and customers to identify

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Our expectations of you

Qualifications

  • A good mix of execution and strategy is highly valued: you are equally comfortable defining long-term direction and rolling up your sleeves on day-to-day delivery.
  • You thrive in a fast-paced environment, have an easy time managing ambiguity and constantly re-assess the current direction and priorities.

Experience

  • Bring 3+ years of product management experience gained at a company that is API-based and offers SaaS, with end-to-end ownership of product strategy, discovery, prioritization, delivery, and continuous improvement.
  • Experience in a Solution Engineering role or similar can be an advantage for this position, given the close collaboration with Solution Engineers and Customer Success Managers.
  • Demonstrate experience with platforms, orchestration engines, no-code/low-code tools, or developer-facing products such as APIs, SDKs, and documentation.
  • Understand what makes a great developer experience and can translate that understanding into concrete product decisions.
  • Experience planning or executing customer migrations to a new platform, in collaboration with Product, Engineering, and Commercial teams.

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What we offer

  • This position is based in Berlin/Munich, Germany.

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Benefits

Work-Life-Integration

Topics You Will Work On

Job Locations

  • Location Munich

    Bayern

    Germany

  • Location Berlin

    Germany

About Your Employer

IDnow

IDnow

Wir sind einer der führenden Anbieter für Identifizierungslösungen wie AutoIdent, VideoIdent- und eSigning-Produkte in Europa. Unsere Lösungen garantieren europaweite Rechtskonformität und höchste Datensicherheit. Im Bereich Video-Identifikation von Kunden und elektronische Signatur waren wir die ersten, die eine rechtssichere Lösung ohne zusätzliche Hardware auf den Markt gebracht haben.

Description

  • Founding Year
    2014
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
Logo IDnow

Senior Product Manager, Trust Platform Core

Location
Berlin, Munich
Working Model
Hybrid, Onsite
Diversity
Open for all genders
English Only
English only required

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