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Ticket administrator specializing in SQL queries

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Job

  • Level
    Experienced
  • Job Field
    BI, Database
  • Employment Type
    Part Time
  • Contract Type
    Temporary employment
  • Location
    Berlin
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will develop and optimize SQL queries for data analysis and quality assurance, create reports for various departments, and support the integration of business intelligence systems.

    Job Technologies

    Your role in the team

    • You are responsible for creating and optimizing detailed SQL queries (MySQL) for analyzing booking and visit data.
    • They ensure data quality and consistency in the evaluations.
    • You create regular event-related reports and evaluations for various departments (e.g., Visitor Service, Administration, Accounting, Mediation).
    • They ensure the processing of administrative tasks in the ticketing system.
    • They assist in preparing for the integration of a Business Intelligence system.
    • They assist in the development and alignment of KPIs based on existing data sets.
    • They document SQL queries, evaluation logic, and workflows.
    • They assist in the further development of existing analytics logic.
    • They train employees in the Ticketing department on creating and using standardized SQL queries.

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    Our expectations of you

    Education

    • You have completed vocational training in the field of information technology or possess comparable experience and qualifications.

    Qualifications

    • You have already gained experience in ticketing administration (preferably go~mus).
    • You have very good Excel skills.
    • You think solution-oriented and proceed methodically.
    • You possess strong teamwork skills and a flair for service-oriented communication.

    Experience

    • You have experience in writing SQL queries, ideally with MySQL databases.
    • You have gained initial experience in working with reporting and business intelligence systems.

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    What we offer

    • An inspiring, creative, and open work and communication environment in the heart of Berlin with direct public transport connections.
    • Responsible work in a motivated team.
    • Support for your professional development through training and further education.
    • Secure payment and benefits according to the collective agreement conditions of TVöD Bund, such as a 39-hour workweek for full-time, 30 days of vacation entitlement, annual special payment, etc.
    • Work-life balance through flexible working hours models and the possibility of remote work.
    • Company pension scheme (VBL).
    • Employer subsidy for the job ticket.
    • Employee discount in cafés and restaurants at the Humboldt Forum.
    • Free access to exhibitions and discounted rates for events at the Humboldt Forum as well as access to the state museums of Berlin.
    • The remuneration is based on the TVöD Bund (Collective Agreement for the Public Service) for pay group 9a. The position is filled on a part-time basis with 19 hours per week and is limited until December 31, 2027.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Berlin

      Germany

    This is your employer

    Stiftung Humboldt Forum

    Stiftung Humboldt Forum

    The Humboldt Forum Foundation in the Berlin Palace is a respected cultural institution in Berlin that specializes in organizing exhibitions and events focused on art, politics, and science. It serves as a cultural center and collaborates closely with renowned partners. Since its establishment in 2009, the foundation has received nationwide funding and is under the patronage of the Federal President.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Other Sectors
  • Logo Stiftung Humboldt Forum

    Ticket administrator specializing in SQL queries

    Location
    Berlin
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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