Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role you analyze and resolve Windows incidents, handle complaints, document fault scenarios, advise and assist users with technical issues, perform proactive diagnostics and deliver remote support via ticketing tools.
Job Technologies
Your role in the team
- Competent contact person for all IT-related questions in the Windows environment.
- Responsibility for complaints.
- Support in technical analysis and troubleshooting of issues.
- Consulting and supporting users.
- Analysis and documentation of encountered error situations.
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Our expectations of you
Education
- Completed degree in Computer Science or completed vocational training in the IT field.
Qualifications
- Good command of English.
- Independent, proactive work approach and flexibility.
- Strong communication skills and a service-oriented approach.
Experience
- Initial professional experience in IT support and good knowledge of the Windows environment.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
