Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will establish a central IT demand management process, define governance requirements, and manage the central demand backlog including reporting while continuously enhancing ALM standards.
Job Technologies
Your role in the team
- You are establishing a central IT Demand Management process, implementing it, and continuously developing it throughout its lifecycle, taking into account modern AI applications.
- As a Process Owner, you define roles, responsibilities, quality criteria, and governance requirements, and ensure their company-wide application and compliance across all IT platforms.
- The design and implementation of a suitable tool setup for capturing, qualifying, and managing IT demands are also part of your responsibilities.
- Additionally, you are responsible for managing and ensuring transparency of the central Demand Backlog, including reporting and KPI definition.
- You advise and support departments in submitting, evaluating, and processing IT demands, working closely with architecture, security, data protection, and other governance functions.
- You continuously develop the AIS Application Lifecycle Management as well as ALM governance, documentation standards, and methods.
- You also define and maintain deliverables, quality criteria, and approval points, and monitor compliance with the defined quality and governance requirements.
- You support and train project and product teams in the application of ALM guidelines.
- In the analysis, modeling, and optimization of IT processes, you support methodically and advise departments and teams on process management methods and standards.
- You maintain and develop the process documentation further and identify potential improvements to increase efficiency within the AIS process landscape.
This text has been machine translated. Show original
Our expectations of you
Education
- You have successfully completed a degree in Business Informatics, Computer Science, Business Administration, or a comparable qualification.
Qualifications
- You are familiar with modern AI applications, IT service management, as well as software development and operations processes.
- You successfully implement new processes using appropriate change management methods.
- Your strengths include excellent communication skills, moderation skills, and confident stakeholder management.
- You have the ability to bring together stakeholders at specialist, management, and leadership levels and to balance their interests.
- You impress with analytical and conceptual thinking as well as a structured and solution-oriented way of working.
- High level of initiative, strong implementation skills, and assertiveness combined with diplomatic tact complete your profile.
Experience
- You have several years of experience in establishing and developing IT governance, demand, and process management structures, as well as in IT project management.
- You have experience with process management tools (e.g., Celonis, Adonis, or Signavio); knowledge of Jira, Azure DevOps, and regulatory requirements (e.g., DORA) is advantageous.
- You have experience in modeling, analyzing, and optimizing end-to-end processes, as well as in establishing governance structures, role models, and KPI systems.
This text has been machine translated. Show original
What we offer
- The collective agreement for the private insurance industry applies, among other things, at ADAC.
- In addition, special qualifications, professional experience, and individual performance are rewarded.
- Depending on your role, you can work up to 50% of your time remotely in Germany.
- This combines the advantages of mobile working with the strength of being present in the office.
- Physical meetings, creative teamwork, and spontaneous communication remain essential, while mobile work offers flexibility and time savings.
- With our customized working time and shift models, you will master this challenge.
- In areas where it is possible, we work flexitime without core working hours.
- With the company pension scheme (BAV), ADAC also prepares you for retirement.
- For this, ADAC pays an annual contribution into a direct insurance policy.
- Additionally, you can strengthen your own retirement provision through salary conversion.
- In addition to the Deutschlandticket Job, ADAC, in cooperation with Deutsche Bahn, also continues to offer the MVV Abo Job.
- This way, you'll always reach your destination even in your free time.
- With the ticket ABO JOB, we have a ticket that has been specifically developed for companies and offers you special discounts in public transportation.
- A conveniently located workplace? Of course, at ADAC!
- Despite working from home, it is practical if the workplace is well connected to public transportation.
- Because a short commute simply gives you more time for family and leisure.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
More net
- 🏝️Summer and Christmas Bonus
- 🚙Company Car
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🍼Day Care for Kids
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
ADAC e.V.
The ADAC is the largest automobile club in Europe and an employer that, with around 5,800 employees in over 100 professions, stands for versatility and development opportunities. We continue to rely on committed employees who use their know-how and experience with responsibility.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations
Process Owner Demand Management & ALM
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
