Job
In this role, you will collaborate closely with departments and IT teams to ensure the stable operation of IT services, manage external providers, and optimize IT service management processes.
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Your role in the team
- Responsibility for the stable operation and quality of defined IT services
- Central interface function between business units, internal IT teams, and external service providers
- Consulting and supporting the departments with IT-related issues
- Management and supervision of external IT service providers as well as ensuring agreed service levels
- Maintenance and updating of service information as well as support in optimizing IT service management processes
Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable field of study
Qualifications
- Very good German skills and the ability to align technical requirements with the needs of different departments.
Experience
- Professional experience in IT service management and practical knowledge in operating IT platforms
- Experience in collaborating with external IT service providers as well as in handling service processes; ITIL knowledge is an advantage.
What we offer
- Collective agreement-based remuneration with additional benefits for retirement provision
- Flexible working hours and the possibility of remote work
- A secure job with long-term prospects
- A modern IT environment with a powerful and future-oriented IT infrastructure.
- A versatile interface role with scope for shaping the development of IT services
Benefits
Higher take-home pay
Health, fitness & fun
Food & drink
Job locations
More about the recruiting agency
Adecco Personaldienstleistungen GmbH is an established company in the field of personnel services, with over 100 branches in Germany and approximately 15,000 employees. The company offers comprehensive personnel solutions and is actively engaged in corporate social responsibility.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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