Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Suhl
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT support issues, manage user permissions, assist with hardware and software installations, and actively participate in IT projects while providing advice to end users.
Job Technologies
Your role in the team
- You handle disruptions and requirements within the scope of First- and Second-Level Support, e.g., identifying and resolving printer issues and supporting document and barcode scanners.
- Categorization, prioritization, and forwarding of requirements to employees of other IT disciplines in the ticket system, as well as qualified support and assistance.
- User management and permission assignment in Active Directory and other systems.
- Participation in customer-related IT projects.
- Support with the decommissioning and setup of customer computers, software installation and configuration, generally overseeing IT hardware (IMAC lifecycle).
- Consulting on requirements analysis and solution development for IT deployment and on-site support for end devices.
- Support in the on-call system: 4 employees rotating for emergency readiness (to be done from home, Mon-Fri 7 am-8 pm, weekends/holidays 8 am-6 pm, very rarely on-site) - on-call duty only after comprehensive training.
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Our expectations of you
Education
- You have completed training in the IT field (e.g., IT specialist (m/f/d)) or you are a career changer (m/f/d) with practical experience in IT.
Qualifications
- An entrepreneurial mindset characterizes you, and you are a communicative team player, but you also enjoy working independently, in a structured and organized manner.
- Good knowledge of German and English, independent working style, and strong team skills.
- As an internal IT service provider at SRH, we look forward to your customer- and service-oriented mindset and actions.
- Ideally driving license: Class 3 / Class B, as you will also be supporting colleagues in the region during your working hours.
Experience
- Solid knowledge and practical experience in client- and server-side administration of Windows devices (e.g., Active Directory), ideally with knowledge and interest in modern technologies and applications such as M365 or Citrix.
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What we offer
- Do you have experience in IT Service? Have you already gained experience in process digitalization or in IT-related projects? Then become part of our team in IT Support (initially limited to 1 year) at our location in Suhl for the SRH Zentralklinikum Suhl.
- You work in an experienced, collegial team that supports each other and works together on the further development of clinical IT systems (1000 IT workplaces).
- You actively contribute your expertise and ideas, optimize existing processes, and take responsibility in a meaningful activity.
- Shape your professional future with us — and at the same time, the future of our non-profit foundation.
- Permanent employment contract, 30 days of vacation, plus 2 additional days off for Christmas and New Year's Eve.
- A generous and flexible working hours framework and the possibility of remote work are standard for us.
- Informal culture at all levels - and yes, we truly mean all levels, as well as holistic onboarding and a supportive team that accompanies you on your journey.
- Respectful interaction, collaboration at eye level, and an open corporate culture with flat hierarchies are not just standard phrases for us, but a lived everyday reality.
- Creativity, solution-oriented thinking, and the freedom to contribute are not only accommodated here but are very much welcomed and especially desired!
- Take fully funded leave thanks to a lifelong employment account.
- Mentoring, coaching, and attractive further training opportunities await you.
- We subsidize your Germany ticket and are a partner of Business Bike.
- Receive an annual financial grant as well as additional paid time off for your voluntary work.
- We subsidize 50% in our own employee restaurant.
- Use the parking lot or public transportation directly at our location.
- Discount shop for employees only - travel, technology, clothing, and much more: save an average of 20% at 600 online shops, meal allowance.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
This is your employer
SRH Holding (SdbR)
Die SRH IT Solutions GmbH ist spezialisiert auf die Informationstechnologie in den Zukunftsbranchen Bildung und Gesundheit.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Engineering
3.2Culture
3.5Career Growth
3.8Workingconditions
3.0
IT specialist
- Location
- Suhl
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
