Job
In this role, you serve as the technical point of contact, lead the 2nd-level team, manage Microsoft 365 environments, plan infrastructure projects such as migrations and security adjustments, and proactively analyze systems.
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Your role in the team
- As a Senior IT Systems Engineer and Technical Team Lead, you are the central technical contact at FISCHMANN.IT.
- You are responsible for complex customer environments as the final escalation point, leading our 2nd-Level team professionally and working closely with executive management.
- You are not just an implementer – you think along, recognize problems before they escalate, and actively shape our services.
- Final escalation level for all customer environments - anything not resolved by the 2nd-level team lands with you.
- Planning and execution of infrastructure projects: migrations, new setups, security hardening.
- Management of complex Microsoft 365 environments (Entra ID, Intune, Exchange Online, Conditional Access).
- Administration of firewalls (Sophos, WatchGuard), networks (UniFi), virtualization (Proxmox).
- Proactive analysis of customer environments - identifying vulnerabilities before they become tickets.
- Monitoring and optimizing system performance via NinjaOne (RMM).
- Technical leadership of the 2nd-level team.
- Development and maintenance of standards: escalation paths, runbooks, checklists.
- Ensuring the quality of documentation in our KB.
- Technical onboarding and further development of team members.
- Technical consulting for executive management on customer proposals and investment decisions.
- Evaluation of new technologies and further development of our service stack.
- Participation in the automation of internal processes.
Our expectations of you
Education
- Completed training as an IT specialist in system integration, IT studies, or a comparable qualification.
Qualifications
- In-depth knowledge of Microsoft 365 (Entra ID, Intune, Exchange Online, Conditional Access) - not only administration but also design and troubleshooting at the architecture level.
- Solid networking knowledge: VLANs, routing, VPN, DNS/DHCP, firewall rules.
- Independent, solution-oriented work approach - you do not wait for instructions.
- Willingness to actively share knowledge and develop junior colleagues.
- Very good German skills (C1+) for customer communication.
- Good English skills for technical documentation.
- Linux administration (Ubuntu Server, Bash scripting).
- PowerShell scripting for automation and deployment.
- Certifications in the fields of Microsoft, Sophos, or network technology.
- Interest in AI-powered workflows and automation - we actively operate local LLM infrastructure and are looking for someone who finds this exciting, not alienating.
Experience
- At least 5 years of professional experience in IT system administration, ideally including 2+ years in an MSP or system house environment.
- Experience with virtualization (Proxmox, Hyper-V, or VMware).
- Experience with Sophos Firewalls and Sophos Central.
- Experience with MSP tools such as NinjaOne, TANSS, or comparable.
What we offer
- Real responsibility: You are not one of 50 admins - you are a key technical person.
- Modern stack: Cloud, self-hosting, AI, automation - no legacy baggage from the 2000s.
- Short communication channels: Small team, direct communication, no bureaucracy overhead.
- Design freedom: Actively shape processes, standards, and tech stack.
- Further training: Budget for certifications (Microsoft, Sophos), training sessions, and conferences.
- Flexible working: Hybrid work possible.
- Salary: €55,000 - €70,000 gross per year depending on experience - negotiable for an exceptional profile.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Fischmann.IT GmbH, based in Munich, is an independent IT service provider specializing in tailored IT solutions and consulting services for medium-sized businesses. With over 15 years of experience, it supports its clients in digital transformation.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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