Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Technologies
Your role in the team
- Actively listen to each customer with patience and courtesy.
- Use your troubleshooting and problem-solving skills to come up with solutions.
- Use your great communication skills to resolve customer's device, billing and service concerns.
- Excite customers about how new solutions can positively impact their lives.
- Build customer relationships-earn their loyalty and trust by being polite and helpful.
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Our expectations of you
Qualifications
- Strong problem solving and decision making abilities; able to think analytically.
- Excellent customer service and telephone skills.
- Able to handle multiple tasks.
- Flexible, able to adapt to change.
- Detail oriented and quality focused.
- Excellent oral and written communication skills.
- Able to work late or weekend hours on a rotating basis.
- Proficient computer skills relevant to Outlook, Word and Excel.
- Fluent in Hebrew or Czech.
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Job Locations
This is your employer
Workstation AG Personalvermittlung
Founded in 2002, Workstation AG is an established company in personnel services based in Berlin, offering tailored solutions for its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Customer Support in IT Infrastructure
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
