Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Strausberg, Nuremberg, Munich, Rheinbach, Leipzig
- Working Model
- Onsite
Job Summary
In this role, you handle incidents in the PEGA Kubernetes environment, ensure SLA compliance, automate processes using Ansible, and maintain technical documentation.
Job Technologies
Your role in the team
- Processing of incidents according to BWI specifications (incident reception, error analysis, error correction)
- Incident, Service Request, Change and Problem Management for the deployed systems
- Maintaining SLAs for tickets
- Automation with Ansible
- 2nd level support for the PEGA Kubernetes environment and the applications hosted on it.
- Maintenance and further development of technical documentation
- Creation, installation, testing, and implementation of software and configuration changes, taking into account the existing IT infrastructure.
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Our expectations of you
Education
- Successfully completed vocational training in IT (e.g., IT Specialist System Integration)
- At least 5 years of professional experience after vocational training or 2 years after university graduation.
Qualifications
- Strong IT skills in the Linux server environment
- Solid networking skills
- Willingness to familiarize oneself with new topics
- Scripting skills for automating recurring operational tasks
- Basic ITIL knowledge (Change/Incident/Problem Management)
- Independent working style and analytical thinking skills, as well as strong problem-solving abilities.
- Fluent in German and proficient in English
Experience
- Initial experience with databases and connected workflow solutions.
- Initial experience with cloud solutions based on Kubernetes and containerization with Docker
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
Systems Engineer - Pega
- Location
- Strausberg, Nuremberg, Munich, Rheinbach, Leipzig
- Working Model
- Onsite
- Diversity
- Open for all genders
