Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Brunswick, Hildesheim, Emden, Hanover, Lüneburg, Bremervörde
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design services and products, handle their definition and pricing, and coordinate implementation with external service providers according to established requirements and standards.
Your role in the team
- They are responsible for tasks in the area of service and product design, including performance and remuneration development.
- You are responsible for service definition, service planning, and service calculation.
- They commission the implementation through the operational units in accordance with the cost and service level specifications outlined in the service sheet.
- They serve as a central communication interface for requirements, customer, architecture, project, and procurement management.
- You are responsible for the central office, as well as for the tool-supported and workflow-based management of the IT.N service and remuneration directory.
- They ensure the compliance of IT services with the IT.N architecture model.
- You coordinate the services of external service providers, provided they are delivered within the scope of projects.
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Our expectations of you
Education
- You possess a relevant completed university degree (Bachelor or equivalent university qualification) in Computer Science or another IT-related field, or you have at least four years of relevant professional experience in IT.
Qualifications
- Knowledge of regulations and decrees in the areas of data protection and information security.
- Conflict resolution and de-escalation skills, negotiation skills, and good coordination abilities, team/contact skills, and resilience.
Experience
- Experience in managing significant services.
- Knowledge of project and process management as well as service level management, and practical experience in this area and/or in leading projects.
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What we offer
- A meaningful job: You advance the country and make an important contribution to society.
- Security you can rely on: With us, you benefit from all the advantages of the public service.
- Flexibility that fits your life: flexible working hours, home office, and part-time models give you the freedom you need.
- A team you can rely on: We support each other and treat each other with respect.
- A reliable salary: You earn according to the collective agreement for the public service of the federal states (TV-L).
- Additional recognition: You will receive a contractual special payment at the end of the year.
- More time for yourself: Enjoy up to 30 days of vacation per year, plus time off on Christmas Eve and New Year's Eve.
- Retirement planning with a future: Our supplementary pension scheme is comparable to company pensions in the private sector.
- Making progress easy: With personalized training programs, we support you in forging your own path.
- The classification is in pay grade 11 of the collective agreement for the public service of the federal states (TV-L).
- The position is temporary for the duration of a parental leave cover.
- Applications from people of all nationalities are welcome.
- We aim to increase the representation of women in underrepresented areas and welcome applications accordingly.
- Applicants with severe disabilities or those who are equally qualified will be given preference.
- Flexible working models and family friendliness are a matter of course for us - please contact us.
- For working at IT.Niedersachsen, it is necessary to have a proficient command of the German language, both spoken and written.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
IT.Niedersachsen
The Landesbetrieb IT.Niedersachsen is the central IT service provider for the Niedersächsische Landesverwaltung as well as some municipalities. More than 800 employees are responsible for central IT components for more than 100,000 users and workers as well as more than 28,500 desktop computers. As a full-service provider, IT.Niedersachsen offers, among other things, an appropriate network infrastructure, data centers, desktop management, consulting and operation solutions as well as security solutions.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Service designer
- Location
- Brunswick, Hildesheim, Emden, Hanover, Lüneburg, Bremervörde
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
