Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will oversee IT infrastructure, manage networks, conduct IT service management processes, and ensure high system availability and security compliance through ongoing improvements.
Job Technologies
Your role in the team
- We are seeking a highly skilled and experienced IT Administrator to oversee and maintain our IT infrastructure, ensuring the smooth operation of IT services across the organization.
- This role requires a deep understanding of Networking (Juniper), IT Service Management (ITSM), infrastructure maintenance, and high-level technical support, along with experience in GitHub administration.
- While a basic understanding of DevOps practices is beneficial, this is primarily an IT administration role focused on system reliability, security, and efficiency.
- Own the network infrastructure and ensure operational readiness, high availability, and continuous improvement.
- Leiten Sie IT-Service-Management-Prozesse und stellen Sie die Einhaltung der ITIL-Best Practices und SLAs sicher.
- Provide high-level technical support, manage on- and offboarding, and resolve escalated IT issues in a timely manner.
- Manage and maintain on-premise and cloud-based IT infrastructure, ensuring system performance, security, and availability.
- Verwalten Sie Okta, Google Workspace und Atlassian und stellen Sie eine nahtlose Benutzer-Authentifizierung, Zugriffskontrolle und Sicherheitskonformität sicher.
- Continuously improve workflows to enhance user experience and security.
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Our expectations of you
Qualifications
- Bring a strong networking background (routing, switching, VPNs, network security).
- Collaborate with DevOps and engineering teams to ensure IT infrastructure aligns with development needs.
- Bring familiarity with AWS, Kubernetes, and automation tools (a plus).
- Kommunizieren Sie klar, mit ausgeprägten schriftlichen und mündlichen Englischkenntnissen.
- Bring strong problem-solving and analytical skills, paired with a proactive mindset.
- Prioritize and manage multiple tasks in a dynamic environment.
Experience
- Have 4+ years of experience in IT Administration, Networking, and end-user Support, and IT Service Management.
- Demonstrate proven experience in ITSM, high-level troubleshooting, and infrastructure maintenance.
- Have hands-on experience with Google Workspace, Okta, Jira, and Confluence administration.
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What we offer
- AI-first culture: Leverage a world-class AI ecosystem with Google Enterprise+, Slack AI, and SOTA model access via Copilot, Claude or LiteLLM.
- By using our custom agents for automation and knowledge management, you'll become a first-class adopter of the AI workflows defining industry best practices.
- Flexible hybrid work: Work remotely up to 50% of the year, including up to 63 days of 'work from anywhere' within the EU and UK.
- Competitive compensation: Market-aligned salary plus stock options for eligible roles.
- Generous time off: 27 vacation days to start, increasing with tenure to up to 32 days.
- Dog-friendly offices: Bring your four-legged friend along - our offices welcome well-behaved dogs.
- Relocation & visa support: Full visa sponsorship and relocation support for international hires joining our Berlin office.
- Growth & development: German classes, masterclasses, and cross-team mentoring.
- Commuter & mobility perks: Monthly subsidy for the Deutschland-Ticket and tax-advantaged bike leasing via salary conversion.
- Wellbeing & fitness: Resources for mental health support and subsidized sports memberships.
- Travel & lifestyle perks: Exclusive discounts via HomeToGo_Friends, Travel Industry Card deals, and 20% off Union Berlin fan gear.
- Climate responsibility: We practice responsible stewardship daily and embed ESG at the heart of our operations, while collaborating with Plan A to stay accountable for our carbon footprint and environmental impact.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
HomeToGo
At HomeToGo, we’re on a mission to make incredible accommodation easily accessible for everyone. Our team is united by a passion for travel, driven by innovation and impact, and guided by open-minded leaders at every level.
Description
- Founding Year
- 2014
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Administrator
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
