Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Estorf
- Working Model
- Onsite
Job Summary
In this role, you serve as the point of contact for IT users, support WMS inquiries, ensure stable system operations, process tickets, and optimize processes and documentation.
Job Technologies
Your role in the team
- In this role, you are the central contact person for all IT users at the location.
- You support operations and administration with IT and WMS topics, ensure smooth system operation, and act as an interface between users and central IT.
- Support of the operational team in handling the WMS and connected systems.
- Acceptance and processing of IT requests and incidents via the ticket system.
- Ensuring stable application operation and serving as the Single Point of Contact in case of disruptions.
- Participation in system and process optimizations.
- Creation and maintenance of system documentation and SOPs.
- Support with transitions and post-implementation support.
- Close collaboration with the central IT.
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Our expectations of you
Education
- Completed vocational training or studies in the IT sector, in the commercial field, in logistics, or a comparable qualification.
Qualifications
- Very good knowledge of MS Office, especially Excel.
- Good knowledge of German and English.
- Excellent communication skills and a highly team- and customer-oriented work approach.
- Analytical thinking, independence, and a hands-on mentality.
Experience
- Professional experience in a comparable position, with good knowledge of warehouse management systems.
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What we offer
- Excellent opportunities for development and advancement.
- Exciting and diverse areas of responsibility.
- Numerous company benefits - such as Jobrad and occupational pension scheme.
- Participation in a rapidly expanding company.
- Turn friends into colleagues - Refer friends, acquaintances, or former colleagues and receive up to €1,000!
- Up to 30 days of vacation per year.
- Continuous opportunities for personal development.
- Flat hierarchies and short communication channels.
- Open Door - Mentality
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
ID Logistics
ID Logistics is a dynamically growing international logistics provider with over 20 years of experience. The company operates nearly 450 locations in 18 countries and employs around 42,000 people worldwide. ID Logistics offers technology-driven logistics solutions for retail, e-commerce, and various other sectors.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
WMS Key User
- Location
- Estorf
- Working Model
- Onsite
- Diversity
- Open for all genders
