Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, manage support tickets, assist colleagues with Microsoft systems, and handle the installation and documentation of IT assets.
Your role in the team
- As a Junior IT Specialist, you ensure a functioning IT infrastructure in our company.
- Thus, you are the first point of contact for your colleagues and the specialist departments regarding all IT-related inquiries and issues at the Weißensberg location.
- They provide technical support for employees, for example, client systems in the Microsoft environment, telecommunications, printers, PC support, etc., within the First and Second Levels.
- You handle incident and request tickets in the area of software and computer hardware, classify them (together with team colleagues), and process or resolve them as independently as possible within the first and second levels.
- They document solution paths in the ticket system, create and maintain technical documentation as well as user manuals.
- You are responsible for the setup and dismantling of workstations, the preparation and installation of hardware / client systems, as well as the issuance and return of IT assets.
- You order hardware and manage the material movements and control between the warehouse and IT, and as needed, also arrange for material disposal.
- You are responsible for conducting material tests in collaboration with the relevant specialist departments and support the technicians in the team with maintenance and care.
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Our expectations of you
Education
- Ideally completed vocational/school education or alternatively retraining as an IT specialist for system integration or a comparable qualification.
Qualifications
- Knowledge in IT infrastructure, hardware, and Microsoft software.
- Teamwork skills, strong communication abilities, conscientiousness, structured and independent work, as well as a pronounced service and consulting orientation.
- Willingness to work on-site to serve as a point of contact regarding IT topics for colleagues.
Experience
- Initial experience in IT support / IT service.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
tecnotron elektronik gmbh
As an independent E²MS service provider (Electronics Engineering and Manufacturing Services), we prioritize quality, punctuality and flexibility in the development, layout and production of electronic assemblies, devices and systems.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior IT Specialist IT Support
- Location
- Weißensberg
- Working Model
- Onsite
- Diversity
- Open for all genders
