Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance of inquiries via email, ticket system or telephone.
- Processing and creating tickets.
- Problem-oriented support of customer inquiries taking SLAs into account.
- Recording incidents and their resolution paths in the ITSM tool.
- Error analysis and resolution of problems or change requests in Office 365 environments and in Windows infrastructures.
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Our expectations of you
Education
- IT training with a degree, initial activities in IT support or similar knowledge/qualifications.
Qualifications
- Knowledge of remote support.
- Good knowledge of German.
Experience
- Hands-on experience with documentation and ticket systems.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support IT Specialist for System Integration
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
