Job
- Level
- Lead
- Job Field
- UX/UI, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop an international design system, define UX standards, and optimize the customer journey through data-driven user research and close collaboration with interdisciplinary teams.
Job Technologies
Your role in the team
- You develop and manage our international Design System - from components and interaction patterns to accessibility standards and documentation.
- In this role, you define and establish UX standards, processes, and best practices that ensure a consistent user experience across all markets.
- In close collaboration with Product Management, Development, CRO, Content, and Analytics, you drive data-driven optimizations of the user experience forward.
- You play a central role in building and developing our new e-commerce architecture and shape the customer journey from show selection to ticket purchase.
- With UX reviews, audits, user research, and usability tests, you identify optimization potentials and derive concrete measures from them.
- As the central contact person for UX, you advise and support local teams and bring market-related requirements into international product and design initiatives.
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Our expectations of you
Qualifications
- With Figma, you work confidently and master modern UX methods such as prototyping, user research, and usability testing.
- Interdisciplinary collaboration is part of your daily routine: You work confidently with agile teams from product management, development, analytics, and marketing.
- Ideally, you are familiar with Drupal CMS or comparable CMS platforms.
- You communicate clearly and on an equal footing, and you know how to make complex UX contexts understandable for different stakeholders.
- Excellent German and English skills complete your profile.
Experience
- You have at least 5 years of professional experience in UX Design, Product Design, or UX Strategy, and ideally at least 2 years of that in a senior or lead role.
- You are very familiar with design systems: you have experience in their development and continuous improvement, and you know how to establish UX standards across multiple products or markets.
- You ideally have experience in the e-commerce, ticketing, or consumer digital environment and understand how conversion, customer journey, and user experience interrelate.
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What we offer
- An environment that inspires: flexible working hours and the possibility of working from home.
- A breathtaking setting: in our loft offices centrally located and very well connected in the UNESCO World Heritage Site Speicherstadt in Hamburg.
- A professional working environment: short communication channels, flat hierarchies, and a high degree of personal responsibility.
- Special offers for our musicals: show watches, premium free tickets, family & friends, and insider deals.
- A comprehensive package of additional benefits, such as: Wellpass, company pension scheme, company bike, subsidy for the Deutschlandticket, and numerous corporate benefits.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
STAGE ENTERTAINMENT GmbH
STAGE ENTERTAINMENT GmbH stands as one of the top companies in the global Live Entertainment industry. Focusing on theater, musicals, and shows, Stage sets standards in artistic creation. With over 3,000 employees in seven countries and 19 theaters, unforgettable experiences are guaranteed.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Sports, Leisure
UX Lead
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
