Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
You install, configure and support our cloud solutions at client sites, analyze logistical processes, and ensure proper troubleshooting of hardware and software while efficiently utilizing AI tools.
Job Technologies
Your role in the team
- Installation, configuration, and commissioning of our solutions at customers' sites.
- Support and maintenance of our cloud-based systems.
- Analysis, optimization, and further development of logistical processes together with our clients.
- Technical Customer Support (Remote and On-Site).
- Error analysis and troubleshooting in the areas of hardware, software, network, and infrastructure.
- Support with proof-of-concepts, pilot projects, and rollouts.
- Interface between customer, product management, and development.
- Documentation of solutions, configurations, and best practices.
- Active use of AI tools to increase efficiency and quality in daily work.
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Our expectations of you
Education
- Completed technical training, university degree, or equivalent qualification.
Qualifications
- Basic knowledge of: JSON, web applications, Java or comparable programming languages.
- Understanding of cloud applications and modern software architectures.
- Knowledge in IT infrastructure, especially: WiFi / WLAN, Bluetooth, Mobile Devices.
- Knowledge in Auto-ID, barcode scanning, or logistics systems is advantageous.
- You think in processes and look not for symptoms, but for causes.
- You enjoy solving challenges independently.
- The customer always comes first for you.
- You communicate professionally and confidently with clients and partners.
- You work in a structured, pragmatic, and solution-oriented manner.
- You are open to new technologies and actively use AI in your daily work environment.
- Willingness to travel within Europe.
Experience
- Experience in IT service, solution engineering, technical consulting, or field service.
- Experience with Android and Windows systems.
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What we offer
- We are not looking for traditional service technicians, but for people who understand processes, love technical challenges, and want to develop the best solutions together with our customers.
- If you enjoy being on-site with clients, applying technology practically, and actively shaping the future with AI, you are exactly right with us.
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Topics that you deal with on the job
Job Locations
This is your employer
NIMMSTA GmbH
NIMMSTA GmbH, based in Munich, focuses on productivity-enhancing solutions for intralogistics. Its main emphasis is on connected systems that make logistical processes transparent, measurable, and controllable. Founded in 2019, the company offers innovative hardware and software solutions.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Industry, Production
Service Technician/Solution Engineer
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
