Job
- Level
- Experienced
- Job Field
- IT, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Burghausen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you monitor security alerts and events, analyze threats, process tickets, and assist in customer onboarding processes for security configurations.
Job Technologies
Your role in the team
- The security-relevant information of our clients is processed in the Security Operation Center.
- Our main tool is the Microsoft Security Suite.
- In customer onboarding, we support our colleagues with configurations related to security before we then manage them operationally.
- Monitoring, classification, and processing of security alarms and events, as well as reported vulnerabilities including their remediation.
- Processing of tickets, as well as suspected cases reported by users.
- Analysis of trends in reports for the organization and active threats, as well as taking proactive measures.
- Monitoring of email campaigns and quarantine activities.
- Review of reports to identify trends and particularly at-risk company assets.
- Continuous monitoring and improvement of the security status and related configurations, including the initiation of measures for enhancement.
- Creation or updating of documentation and reports for clients.
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Our expectations of you
Education
- Training or a degree in IT and professional experience in the field of IT / Information Security.
Qualifications
- Knowledge of IT security standards such as ISO27001, CIS, NIS, IT-Grundschutz, and service management processes according to ITIL.
- Know-how in the areas of network topologies, firewall technologies, directory services (Active Directory), cloud infrastructures, client technologies, software deployment mechanisms (Intune, Baramundi), and patch management.
- Certifications in IT security (e.g., SC 100-401 from Microsoft, AZ500 or CISSP, CompTIA+) and the ability to apply them in practice.
- Excellent German and English skills.
- Good comprehension and high resilience, customer orientation, and enjoyment in achieving goals together.
Experience
- Experience in organizational structures and handling critical situations, as well as adherence to the related process for (de-)escalation.
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What we offer
- Flexibility: 30 vacation days and flexitime without core working hours, remote work, workation, and sabbatical available.
- Education and Development: Needs-based training, interesting future prospects within the company.
- Togetherness and Team Culture: Family-like atmosphere and attractive offices, employee events (summer party, Christmas party, team outings, cooking evenings, after-work barbecues, etc.).
- Mobility: Company car leasing and company bike, subsidy for the Deutschland ticket.
- Prevention and Security: Subsidy for asset-building benefits, occupational pension scheme, group accident insurance.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
COC AG
As an established IT managed service provider with a focus on the digital workplace, we offer a wide range of IT services that are perfect for any business. Our services include IT support and operations, IT infrastructure, IT service management, cloud solutions and services, system and endpoint management, IT application management and development, and ITIL consulting.
Description
- Founding Year
- 1990
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication