Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Loxstedt
- Working Model
- Onsite
Job Summary
In this role, you ensure the smooth operation of IT systems on-site by setting up workstations, analyzing issues, maintaining peripherals, and training employees.
Your role in the team
- You are the on-site technical contact person (m/f/d), enjoy getting involved hands-on, and ensure that the systems run smoothly? Do you enjoy training and supporting colleagues? Then join our team and become our new IT site support / 1st-level support (m/f/d).
- You are responsible for the smooth operation of all computer workstations at the location.
- You are responsible for maintaining, managing, and servicing a wide range of peripheral devices (network printers, label printers, scales, scanners, and PC terminals).
- You take over incident reception and fault analysis in 1st-level support and independently carry out minor repairs and maintenance (e.g., replacing thermoleads or printer components).
- You set up IT workstations for new employees (installation, configuration) and conduct the necessary user training.
- You are the interface to the central IT department and external service providers (e.g., scale manufacturers, printer partners). Additionally, you keep our device data up to date and meticulously document all processes.
- You plan and coordinate maintenance appointments with our service partners.
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Our expectations of you
Education
- A completed training in the IT field (e.g., IT specialist, IT systems electronics technician, IT assistant) or a comparable qualification is desirable. Enthusiastic career changers with relevant experience are also very welcome!
Qualifications
- Basic knowledge of inventory management systems (ideally WinWeb) is a plus but not a prerequisite.
- You possess technical understanding and the necessary craftsmanship for minor repairs.
- You work independently, in a structured manner, and impress with your organizational skills.
- A strong service orientation and enjoyment in communicating with colleagues characterize you. You embody the 'Hands-On - Can-Do' mentality.
Experience
- You have experience in managing PC workstations and are familiar with various peripheral devices (printers, scales, scanners).
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What we offer
- A crisis-proof job in a successful, established family business in the food industry.
- A diverse range of tasks at the intersection of IT, technology, and organization, with plenty of room for personal responsibility and direct connection to the central IT department.
- Individual development and training opportunities - we invest in your professional and personal future.
- You will become part of a young, dynamic team and benefit from flat hierarchies and short decision-making processes.
- Benefit from exclusive employee discounts via Corporate Benefits as well as the option for JobRad leasing (also for private use).
- Regular employee events such as our annual summer party foster a strong sense of community.
- An in-house canteen, free parking spaces, and good accessibility, often free of traffic jams, make the working day pleasant.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
WILLMS FLEISCH GMBH
Willms Fleisch GmbH is a traditional manufacturer of meat and sausage products based in Ruppichteroth. With several production sites, the company offers a variety of products made from different types of meat.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products
IT support & technology coordinator
- Location
- Loxstedt
- Working Model
- Onsite
- Diversity
- Open for all genders
