Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Onsite
Job Summary
In this role, you serve as the primary contact for all IT inquiries, manage first and second-level support, handle incident and request tickets, and oversee the onsite IT infrastructure.
Your role in the team
- Our IT group consists of a five-member in-house IT team working in collaboration with an external IT service provider.
- Although the tasks are diverse and extensive, we always place importance on a friendly and collegial togetherness, whether in-house or external.
- Respect and trust are at the core of our collaboration.
- Collaborative brainstorming, rethinking, implementing, and optimizing are our driving forces and motivation.
- We passionately observe, evaluate, and implement innovations from the IT world.
- Ensuring IT infrastructure in First- and Second-Level Support as the central contact person for colleagues and departments regarding all IT inquiries at the location.
- Support of Microsoft client systems, telecommunications, printers, and PCs.
- Acceptance, classification, and independent resolution of incident and request tickets (hardware and software).
- Maintenance of the ticket system as well as creation of technical documentation and user manuals.
- Installation, setup and dismantling of workstations, preparation and installation of hardware / client systems, as well as management of IT assets (issuance and return).
- Ordering hardware, inventory management, material control, and coordination of disposal.
- Conducting material tests in collaboration with the specialist departments and supporting the technicians with maintenance work.
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Our expectations of you
Education
- Ideally completed vocational/school education or alternatively retraining as an IT specialist for system integration or a comparable qualification.
Qualifications
- Knowledge of IT infrastructure, hardware, and Microsoft software.
- Teamwork skills, strong communication abilities, conscientiousness, structured and independent work, as well as a pronounced service and consulting orientation.
- Willingness to work on-site to serve as a point of contact regarding IT issues for colleagues.
Experience
- Initial experience in IT support / IT service.
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What we offer
- We promote your personal potential through targeted training.
- Benefit from our flexitime model.
- You can expect flat hierarchies, a collegial atmosphere, and a culture of open knowledge exchange, strengthened by joint events.
- We work where others go on vacation and support you financially with your move to our area.
- Utilize employee benefits such as JobRad, EGYM Wellpass, company pension scheme, lifelong working time account, asset-building benefits, as well as subsidies for commuting costs, canteen, and childcare.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
tecnotron elektronik gmbh
As an independent E²MS service provider (Electronics Engineering and Manufacturing Services), we prioritize quality, punctuality and flexibility in the development, layout and production of electronic assemblies, devices and systems.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior IT Specialist for System Integration - IT Support
- Location
- Weißensberg
- Working Model
- Onsite
- Diversity
- Open for all genders
