Critical Services Technician - Data Center Operations

Jones Lang LaSalle, IP, Inc.

Job

In this critical role, you will monitor mission-critical data center infrastructure 24/7, perform maintenance tasks, respond to alarms, and ensure compliance with safety standards and documentation.

Job summary

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Critical 24/7 operational role ensuring availability and performance of mission-critical data centre infrastructure at one of our new client's facilities.
  • Responsible for monitoring, maintenance, incident response, and compliance with German data centre standards.
  • Monitor critical systems via BMS/DCIM platforms (power, UPS, cooling, fire protection, security).
  • Track environmental parameters and system performance in real-time.
  • Dokumentiere alle Aktivitäten und Abweichungen in den Schichtprotokollen.
  • Conduct structured inspection rounds every 2-4 hours.
  • Perform visual/functional checks of UPS, generators, HVAC, electrical systems.
  • Execute minor preventive maintenance tasks.
  • Support planned maintenance activities.
  • Respond immediately to alarms and system faults.
  • Perform initial diagnostics and implement emergency protocols.
  • Abstimmung mit externen Dienstleistern.
  • Escalate critical issues per established procedures.
  • Dokumentieren Sie Vorfälle in Ticketing-Systemen (ServiceNow, JIRA).
  • Complete detailed shift handover reports.
  • Maintain compliance documentation (DIN EN 50600, ISO 27001).
  • Kommunizieren Sie mit Kunden bezüglich Vorfällen/Wartungsarbeiten.
  • Coordinate with Security, IT, and Facilities teams.
  • Enforce security protocols and access control.
  • Ensure compliance with DGUV, VDE, BDSG/GDPR requirements.
  • Participate in safety drills and report hazards.

Our expectations of you

Education

  • Completed training in: Electronics Technician for Industrial Engineering, Mechatronics Technician, Plant Mechanic for HVAC, or comparable.

Qualifications

  • Electrical specialist certification (or willing to obtain it during the probation period).
  • Fire Safety Officer training (Brandschutzhelfer).
  • Valid Class B driving license.
  • Electrical power distribution systems (low/medium voltage).
  • HVAC and climate control technology.
  • UPS systems, battery banks, emergency generators.
  • Basic IT infrastructure (servers, network equipment).
  • Understanding of Tier III/IV critical infrastructure concepts.
  • Proficiency in technical terminology in German.
  • Unabhängiger Arbeiter mit ausgeprägten Problemlösungsfähigkeiten.
  • Team-oriented with excellent communication.
  • Hohe Stressresistenz und Ruhe bewahren unter Druck.
  • Zuverlässig, pünktlich, flexibel bei Schichtwechseln.
  • Data centre, telecommunications, or colocation environments.
  • Tier III/IV zertifizierte Einrichtungen.
  • Equipment brands: Schneider Electric, Eaton, Vertiv, Stulz, Siemens.
  • CDCP (Certified Data Centre Professional).
  • Certified expertise in refrigeration technology.
  • VDE certifications (VDE 0100, VDE 0105-100).
  • Herstellerspezifische Schulung.
  • DCIM platforms (Nlyte, Sunbird, FNT Command).
  • BMS systems (Siemens Desigo, Schneider Electric, Johnson Controls).
  • Ticketing systems (ServiceNow, JIRA, BMC Remedy).

Experience

  • First Aid certification (valid within 2 years).
  • Minimum 1-2 years of experience in technical operations.

What we offer

  • Rotating shifts.
  • State-of-the-art Tier III certified facilities.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Frankfurt
    Hessen, Germany

About your employer

Tétris is a subsidiary of JLL, which is a world leader in the real estate scene. Tétris supports customers in the planning and implementation of creative design requests and relies on innovation and the creation of an appealing room atmosphere.

Company type
Established Company
Work model
Onsite
Industry
Consulting · Construction, Real Estate, Building Services
  • syracom AGWiesbaden

    • Easy Apply
    • €50k – €65k
    • Hybrid
    • Onsite
    • Full Time

    Participation in security analyses and assessment of applications and IT systems. Support in the design and implementation of technical security measures (e.g., WAF, Load Balancing, Firewall, etc.). Conducting and supporting penetration tests,...

    • WAF
    • XDR
    • SIEM
    • AWS IAM
  • Tröger & Cie. AktiengesellschaftNuremberg, Regensburg, Bayreuth

    • Easy Apply
    • Hybrid
    • Onsite
    • Full Time

    Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...

    • Ethernet
    • C
    • Git
    • Python
    • Bash
    • Linux
    • C++
    • CAN
    • J1939
    • +4
    • +5
  • Öko-Institut Consult gGmbHFreiburg im Breisgau, Berlin

    • Easy Apply
    • Hybrid
    • Onsite
    • Part Time/Full Time

    Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...

    • TCP/IP
    • Active Directory
    • Windows
    • Microsoft Exchange
    • Office 365
    • Linux
    • VLAN
    • +4

Critical Services Technician - Data Center Operations

Jones Lang LaSalle, IP, Inc.