Logo Jones Lang LaSalle, IP, Inc.

Critical Services Technician - Data Center Operations

New

Jones Lang LaSalle, IP, Inc.

Job

  • Level
    Experienced
  • Location
    Frankfurt
  • Working Model
    Onsite
  • Job Field
    IT, System, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this critical role, you will monitor mission-critical data center infrastructure 24/7, perform maintenance tasks, respond to alarms, and ensure compliance with safety standards and documentation.

Job Technologies

Your role in the team

  • Critical 24/7 operational role ensuring availability and performance of mission-critical data centre infrastructure at one of our new client's facilities.
  • Responsible for monitoring, maintenance, incident response, and compliance with German data centre standards.
  • Monitor critical systems via BMS/DCIM platforms (power, UPS, cooling, fire protection, security).
  • Track environmental parameters and system performance in real-time.
  • Dokumentiere alle Aktivitäten und Abweichungen in den Schichtprotokollen.
  • Conduct structured inspection rounds every 2-4 hours.
  • Perform visual/functional checks of UPS, generators, HVAC, electrical systems.
  • Execute minor preventive maintenance tasks.
  • Support planned maintenance activities.
  • Respond immediately to alarms and system faults.
  • Perform initial diagnostics and implement emergency protocols.
  • Abstimmung mit externen Dienstleistern.
  • Escalate critical issues per established procedures.
  • Dokumentieren Sie Vorfälle in Ticketing-Systemen (ServiceNow, JIRA).
  • Complete detailed shift handover reports.
  • Maintain compliance documentation (DIN EN 50600, ISO 27001).
  • Kommunizieren Sie mit Kunden bezüglich Vorfällen/Wartungsarbeiten.
  • Coordinate with Security, IT, and Facilities teams.
  • Enforce security protocols and access control.
  • Ensure compliance with DGUV, VDE, BDSG/GDPR requirements.
  • Participate in safety drills and report hazards.

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Our expectations of you

Education

  • Completed training in: Electronics Technician for Industrial Engineering, Mechatronics Technician, Plant Mechanic for HVAC, or comparable.

Qualifications

  • Electrical specialist certification (or willing to obtain it during the probation period).
  • Fire Safety Officer training (Brandschutzhelfer).
  • Valid Class B driving license.
  • Electrical power distribution systems (low/medium voltage).
  • HVAC and climate control technology.
  • UPS systems, battery banks, emergency generators.
  • Basic IT infrastructure (servers, network equipment).
  • Understanding of Tier III/IV critical infrastructure concepts.
  • Proficiency in technical terminology in German.
  • Unabhängiger Arbeiter mit ausgeprägten Problemlösungsfähigkeiten.
  • Team-oriented with excellent communication.
  • Hohe Stressresistenz und Ruhe bewahren unter Druck.
  • Zuverlässig, pünktlich, flexibel bei Schichtwechseln.
  • Data centre, telecommunications, or colocation environments.
  • Tier III/IV zertifizierte Einrichtungen.
  • Equipment brands: Schneider Electric, Eaton, Vertiv, Stulz, Siemens.
  • CDCP (Certified Data Centre Professional).
  • Certified expertise in refrigeration technology.
  • VDE certifications (VDE 0100, VDE 0105-100).
  • Herstellerspezifische Schulung.
  • DCIM platforms (Nlyte, Sunbird, FNT Command).
  • BMS systems (Siemens Desigo, Schneider Electric, Johnson Controls).
  • Ticketing systems (ServiceNow, JIRA, BMC Remedy).

Experience

  • First Aid certification (valid within 2 years).
  • Minimum 1-2 years of experience in technical operations.

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What we offer

  • Rotating shifts.
  • State-of-the-art Tier III certified facilities.

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Benefits

Higher Take-Home Pay

Topics You Will Work On

Job Locations

Map of company locations© OpenMapTiles, © OpenStreetMap contributors

  • Location Frankfurt

    Hessen

    Germany

About Your Employer

Jones Lang LaSalle, IP, Inc.

Jones Lang LaSalle, IP, Inc.

Tétris is a subsidiary of JLL, which is a world leader in the real estate scene. Tétris supports customers in the planning and implementation of creative design requests and relies on innovation and the creation of an appealing room atmosphere.

Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Consulting, Construction, Real Estate, Building Services
Logo Jones Lang LaSalle, IP, Inc.

Critical Services Technician - Data Center Operations

Jones Lang LaSalle, IP, Inc.
Location
Frankfurt
Working Model
Onsite
Diversity
Open for all genders

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