Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hofkirchen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will communicate with customers in 2nd and 3rd level support, manage IMAC tasks, and install and maintain Microsoft Server and Citrix products to ensure an optimal IT infrastructure.
Job Technologies
Your role in the team
- Competent communication with our customers in 2nd and 3rd level support (via phone, email, and remote) using standardized procedures.
- Planning, setup, and operation of IMAC tasks (Installation, Move, Add, Change) for IT and end-user devices.
- Support of our clients with installations and integration into the existing IT infrastructure in our data centers and, if necessary, on-site.
- Installation and maintenance of Microsoft server products (Windows Server, SQL Server, Exchange, Internet Information Services, etc.) and the Citrix product portfolio (e.g., Virtual Apps and Desktop, Netscaler), as well as proprietary software solutions.
- Maintenance and monitoring of our internet connections, as well as the associated firewall, VPN, and router systems.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or a comparable qualification.
Qualifications
- Entry-level candidates or career changers are also welcome.
- Enthusiasm for new technologies and agile collaboration.
- Goal-oriented, independent, and solution-focused work with a passion for challenges.
- Excellent German language skills, both written and spoken (C1).
Experience
- Experience in data center operations and/or in IT security and system management.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
synaforce GmbH
synaforce GmbH creates a flexible network of connectivity to tackle every challenge. We bring together customers, partners, and facilities, shaping future-proof IT strategies and data communities. This way, we form an intelligent system of uniquely data-driven technologies.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Administrator Service Desk, 2nd & 3rd Level Support
- Location
- Hofkirchen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
