Job
In this role, you will manage IT tickets in the ticketing system and configure client devices primarily for end-users, while ensuring compliance with Active Directory guidelines and maintaining asset management.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- For our client's business, we are looking for an IT technician (m/f/d) to support in ticket processing, staging, configuration, and device deployment.
- The operation is fully managed through a ticketing system. There is already an established on-site team that you will be integrated into.
- Processing incoming tickets in the ITSM system
- Installation and fueling of client devices in a standardized fueling line
- Setup and configuration of systems according to client specifications
- Creating machines in Active Directory according to documentation
- Assignment and management of passwords in Active Directory according to policies
- Management of asset management (maintaining device lists and updating the database)
- Issuance and Return of Client Devices
- Assembly and disassembly as well as cabling of IT workstations
- Working in client-owned database systems
Our expectations of you
Qualifications
- Knowledge of working with Active Directory
- Structured and meticulous work approach
- Teamwork and Service Orientation
- Basic knowledge of asset management is advantageous.
Experience
- Experience in client support or IT rollout environments
- Experience with ticketing systems (ideally ITSM)
What we offer
- The benefits may vary depending on the position and location. An overview of our benefits can be found on our website under Careers and Benefits.
Benefits
Work-Life-Integration
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
Akkodis Germany GmbH, part of the global Akkodis, provides comprehensive technology and engineering services. With a focus on digital transformation, the company supports businesses across various sectors.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
More jobs
These jobs might also interest you
sino AG, based in downtown Düsseldorf, has been an innovative financial service provider for over 25 years. We specialize in the execution of securities transactions for the most active and demanding traders in Germany. With currently 26 employees, we...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
