Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 50.000 to 69.500€ gross/year
- Location
- Münster (Hessen)
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you serve as the first point of contact for IT inquiries and issues, handle the installation of hardware and software, and assist in the maintenance of technical devices in meeting rooms.
Your role in the team
- First point of contact for IT inquiries and issues, via phone, remote support, or on-site.
- Setup and configuration of end devices, printers, and other peripherals as well as the installation of standardized software solutions.
- Setup, maintenance, and support of presentation media (e.g., projectors, monitors, video conferencing systems) in meeting rooms and event spaces.
- IT-side planning, coordination, and implementation of location changes or workplace adjustments in collaboration with other departments.
- Maintenance and servicing of self-service devices (e.g., ATMs, self-service terminals, bank statement printers) in close coordination with the self-service team.
- Maintenance of the hardware inventory as well as inspection, storage, and documentation of the deployed IT components.
- Monitoring and maintenance of technical rooms at the locations (including access management, order and cleanliness, compliance with technical standards).
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Our expectations of you
Education
- Successfully completed training as an IT specialist for system integration (m/f/d) or a comparable qualification in the IT field.
Qualifications
- Solid knowledge in the installation, configuration, and maintenance of hardware and software.
- Knowledge of presentation technology and self-service systems is an advantage.
- Organizational talent, independent work, and high service orientation.
- Ability to work in a team as well as a friendly and professional demeanor.
- Willingness to work across multiple locations within the business area.
- Class B driver's license and willingness to use a company vehicle.
Experience
- Experience in end-user support and in providing assistance to IT users via phone or in person.
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What we offer
- We offer benefits tailored to your individual life situation & provide flexibility.
- A strong sense of team spirit, personal responsibility, and mutual support are therefore always part of our culture.
- Therefore, we offer benefits that are perfectly tailored: a company health insurance (BKV), an active health program through Hansefit, and flexible mobility solutions with JobRad and JobTicket.
- In our BenefitBar, you can choose two of these four benefits.
- In addition to 32 vacation days, you will benefit from extra days off on Christmas Eve, New Year's Eve, and Rose Monday, flexible working hours, the option to work from home, the possibility of additional vacation days, as well as sabbaticals.
- As a collective agreement-bound public employer, we offer you the security and transparency of the TVöD and TVöD-BT-S.
- The position is expected to be classified in pay grade 9a TVöD.
- Depending on your relevant professional experience and the resulting pay scale level, you can expect an annual gross salary of approximately €50,000 to €69,500.
- This consists of 12 monthly salaries as well as the guaranteed and variable components of the collective bargaining special payment of the savings bank.
- In addition, you can expect an attractive company pension scheme and asset-building benefits up to the maximum amount, as well as many other additional services.
- In addition, we regularly offer learning opportunities on topics related to the workplace, competence and personal development, health, work-life balance, sustainability, and leadership.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Sparkasse Münsterland Ost
The Sparkasse Münsterland Ost is a traditional financial service provider based in Münster, offering a wide range of banking and financial services for private and corporate clients. They are active in the Münsterland region and assist their clients with various financial transactions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT user support
- Salary
- 50.000 to 69.500€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.32.337 to 42.320 € net/year · Tax class I
- Location
- Münster (Hessen)
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
