Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Osnabrück
- Working Model
- Onsite
Job Summary
In this role, you will handle support requests, analyze technical issues, and provide simple solutions. Additionally, you will be responsible for hardware setup and maintenance as well as managing our cloud telephony.
Job Technologies
Your role in the team
- As the first point of contact for our employees, you will undertake a variety of tasks in IT support:
- Acceptance and processing of support requests.
- Error analysis and provision of simple initial solutions.
- Installation, maintenance, and replacement of hardware.
- Management of our cloud telephony (Innovaphone): creating, pausing, and deleting users.
- Collaboration with our external IT service provider.
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Our expectations of you
Qualifications
- You are a good fit for us if you bring the following:
- Basic knowledge of MS Windows and Office 365.
- Technical understanding and enjoyment of practical IT solutions.
- Communication and teamwork skills.
- Class B driver's license.
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What we offer
- Varied and responsible tasks.
- A lot of personal freedom and independent work.
- Attractive compensation according to AVR Caritas, including employer-funded company pension scheme.
- Asset-building benefits.
- Opportunity to participate in Hansefit.
- Bicycle leasing via Businessbike.
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Job Locations
This is your employer
SKM gGmbH
SKM gGmbH in Düsseldorf is a non-profit service provider under Catholic sponsorship, specializing in social support and counseling services. It offers assistance for people with disabilities, homeless support, employment assistance, and youth services. Additionally, the company provides services for welfare associations.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT staff in 1st-level support
- Location
- Osnabrück
- Working Model
- Onsite
- Diversity
- Open for all genders
