Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dresden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you optimize IT infrastructures with Linux and Windows servers as well as cloud platforms, manage and support Atlassian environments, and are actively involved in 2nd and 3rd level support.
Job Technologies
Your role in the team
- You operate and optimize IT infrastructures with Linux, Windows servers, cloud platforms, and Atlassian.
- You take responsibility for stable systems, contribute technical expertise, and work closely with teams and service providers.
- You are the central point of contact in 2nd- and 3rd-level support, ensuring that our employees - both remote and on-site - can work reliably.
- You are responsible for the stable operation of our Linux and Windows servers and ensure smooth operation.
- You manage our cloud environments in Azure and AWS and continuously develop them together with internal interfaces.
- You manage and administer our Atlassian Cloud environment (Jira, Confluence), ensuring well-structured setups, permissions, and availability.
- You monitor the system landscape using monitoring tools such as Icinga and Nagios, coordinate external service providers as needed, and document solutions in a structured manner with a focus on governance, compliance, and licensing issues.
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Our expectations of you
Education
- You have completed IT training or a comparable degree and have extensive practical experience as an IT Administrator (m/f/d) or Cloud Operations Engineer (m/f/d) in the operation of complex IT systems.
Qualifications
- You possess extensive expertise in Linux environments, are familiar with Windows servers, and have previously provided administrative support for cloud platforms such as Azure or AWS.
- You are familiar with working with Atlassian products, MDM solutions — for example, for mobile devices or scanners — as well as monitoring tools in your daily work.
- Basic knowledge of ITIL or comparable Service Management approaches helps you to handle incidents and problems in a structured manner.
- You work in an organized manner, communicate clearly with specialist departments and service providers (both in German and English), and remain solution-oriented even when operational challenges arise.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
Cyberport GmbH
Cyberport is one of the largest e-commerce companies for computer technology and digital entertainment electronics in Europe. The multi-channel concept of the company enables purchase for private and business customers via the web shop, telephone sales or in one of the 16 innovative stores in Germany and Austria. We offer attractive, innovative and suitable for our customers brands such as Apple, Lenovo, Samsung, Canon. What sets us apart is personal advise and exceptionally good service.
Description
- Founding year
- 1998
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT Operations Engineer
- Location
- Dresden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
