Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you are the competent point of contact for IT inquiries, analyzing technical issues, resolving problems, and ensuring effective user support and advisory services.
Job Technologies
Your role in the team
- Competent contact person for all IT-related questions.
- Support and consulting for users.
- Acceptance and qualification of disturbances.
- Technical analysis and troubleshooting of issues.
- Forwarding of further issues.
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Our expectations of you
Education
- Completed vocational training in the IT sector.
Qualifications
- Certification in MCITP and MCSA.
- Knowledge of Novell ZCM.
- ITIL certification is desirable.
- Independent, proactive work approach and flexibility.
- Strong communication skills and service orientation.
Experience
- Initial professional experience in on-site support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency