Product Technical Support Specialist

Richter Chemie-technik Gmbh

Job

In this role, you will enhance the technical product and master data landscape, maintain bill of materials and work plans, and optimize processes in product management and production.

Job summary

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Your role in the team

  • Management and further development of the technical product and master data landscape
  • Ensuring a consistent and compliant mapping of products, assemblies, and variant structures in the ERP system
  • Creation and maintenance of complex bill of materials, work plans, and technical product information
  • Implementation of product changes, product spin-offs, and technical communications
  • Maintenance and further development of our product configurator (SPAIX) and mapping of product logic, variant structures, and pricing mechanisms
  • Support for product launches as well as lifecycle management projects
  • Analysis and optimization of existing processes in master data, product, and material management
  • Collaboration with engineering, production, sales, and international locations
  • Active participation in shaping processes and digital solutions

Our expectations of you

Education

  • Completed technical training or technical degree, for example in mechanical engineering, industrial engineering, production engineering, or comparable fields.

Qualifications

  • In-depth understanding of bill of materials structures, variant management, product configuration (ideally SPAIX or comparable), and ERP processes
  • Technical understanding as well as interest in complex products and processes
  • Analytical thinking skills as well as the ability to systematically represent complex technical contexts, solution-oriented working approach
  • Strong communication skills and enjoyment of collaboration with different departments
  • Good German and English language skills, both written and spoken

Experience

  • Experience in product data, master data, or ERP environment within a manufacturing company
  • Experience in handling technical product data and its impact on manufacturing, supply chain, and sales

What we offer

  • Exciting and diverse tasks in an international and dynamic work environment with sustainable growth
  • Independent work in an innovative and future-oriented environment, complex technical industrial products, IDEX corporate context
  • Direct influence on the further development of our products and processes
  • Open corporate culture, shaped by our values "Trust, Team, Excellence"
  • Competitive compensation
  • Company pension scheme, occupational pension, corporate health promotion, onboarding program, hybrid working possible, location Kempen (NRW)

Benefits

Health, fitness & fun

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Kempen
    Nordrhein-Westfalen, Germany

About your employer

Richter Chemie-Technik GmbH, based in Kempen, is a renowned manufacturer of high-quality, corrosion-resistant process components for industrial applications. The company specializes in pumps and fittings for corrosive, hazardous, pure, and ultra-pure media and is part of the IDEX Corporation.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Industry, Production
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Product Technical Support Specialist

Richter Chemie-technik Gmbh