IT Service Technician

DEUTSCHE FACHPFLEGE GRUPPE

Job

In this role, you manage IT workstations, install network components, and provide 1st and 2nd level support, while contributing to exciting IT projects and creating system documentation.

Job summary

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Job technologies

Your role in the team

  • Setup, maintenance, and support of IT workstations such as clients, peripherals, printers, and mobile devices.
  • Installation, configuration, and maintenance of network components such as switches, routers, and WLAN, as well as our telecommunications systems, including cloud telephony and emergency call systems.
  • Ensuring a stable and secure IT operation in our facilities.
  • Error analysis and troubleshooting in 1st- and 2nd-level support.
  • Remote support for our employees on site.
  • Documentation of systems and processes.
  • Participation in IT projects such as rollouts, site integrations, and infrastructure upgrades.

Our expectations of you

Education

  • Completed vocational training, for example as an IT specialist for system integration, or a comparable qualification.

Qualifications

  • Knowledge in networking, Windows environments, and client management.
  • Additional qualifications such as ITIL Foundation, MS Azure Administrator Associate, Entra ID (formerly Azure AD), or Sophos Endpoint Technician are advantageous.
  • A structured and independent way of working.
  • A service-oriented attitude and enjoyment of direct user support.
  • Class B driver's license.

Experience

  • Ideally, initial professional experience in IT support or IT infrastructure.

What we offer

  • Work in a recession-proof, growing industry with societal relevance - with a permanent employment contract.
  • Modern working time models that fit your life – with the option for home office.
  • For your mobility, we provide you with a company car that you can also use privately within the framework of the 1% rule.
  • Benefit from targeted training programs and professional development courses for your technical and personal growth with long-term prospects within our network.
  • Flat hierarchies, open communication, and space for your ideas – complemented by short decision-making paths and a collegial working environment.

Benefits

Health, fitness & fun

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Hanover
    Niedersachsen, Germany

About your employer

The Deutsche Fachpflege Gruppe is a network of nursing services and stationary facilities specializing in the care of people with various levels of care needs. With over 25 years of experience, the group ensures high-quality care.

Company type
Established Company
Work model
Hybrid, Onsite
Industry
Healthcare, Social Sector
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IT Service Technician

DEUTSCHE FACHPFLEGE GRUPPE