Job
In this role, you will manage the ServiceNow product backlog, handle requirements management, and develop the product vision and roadmap for network and resources. Your focus will be on optimizing data models and collaborating closely.
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Job technologies
Your role in the team
- Backlog Management: You ensure transparent requirements and a consistent focus on business value through structured management and prioritization of the ServiceNow product backlog.
- Requirements Management: With your understanding of network planning, rollout, fulfillment, and assurance, you translate technical requirements into clearly defined and prioritized epics, features, and user stories.
- Data modeling: By ensuring consistent data models and clear data responsibilities, you create a reliable foundation for high-quality network, resource, topology, and geospatial data.
- Product Optimization: You continuously develop the ServiceNow functionalities and, together with the relevant interfaces, ensure high data quality as well as a reliable integration with the GIS system IQGeo.
- Product vision and roadmap: Based on your professional expertise, you will shape the product vision and roadmap and drive the further development of the Network Inventory and Resource Management solutions in ServiceNow and IQGeo.
- Agile product development: In close collaboration with the development teams, you support sprint planning, backlog refinements, and reviews, thereby ensuring a targeted implementation of the product requirements.
- Stakeholder coordination: Through close collaboration with Enterprise Architecture, business units, and development teams, you consolidate various requirements and ensure a consistent evolution of the product landscape.
Our expectations of you
Education
- Completed degree in (Business) Informatics or a comparable field of study
Qualifications
- Strong ability to define, structure, prioritize, and manage complex requirements and product backlogs
- Solid knowledge of ServiceNow, particularly in the modules CMDB, TNI, ITOM, HAM, SAM, or PPM
- Knowledge of relevant ServiceNow certifications, such as CIS-CMDB, CIS-ITOM, or CIS-HAM/SAM, is an advantage
- Idea generator who plans tasks, projects, and resources efficiently and realistically, with a willingness to engage in cross-departmental exchange.
- Excellent German and English skills
Experience
- Several years of professional experience as a Product Owner, ideally with solid experience in ServiceNow-supported process landscapes.
- Experience with the GIS system IQGeo as well as knowledge of the telecommunications industry and ITIL-based processes is advantageous.
- Excellent communication and coordination skills, as well as experience with agile methodologies such as Scrum or SAFe.
What we offer
- Our portfolio is tailored to your needs. Whether for your job, your security and retirement planning, or for leisure. We offer a wide range of supplementary benefits!
Benefits
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Die Unternehmensgruppe Deutsche Glasfaser mit Hauptsitz in Borken (NRW) plant, baut und betreibt anbieteroffene Glasfaser-Direktanschlüsse für Privathaushalte und Unternehmen. Sie engagiert sich bundesweit privatwirtschaftlich für die Breitbandversorgung ländlicher Regionen. Mit innovativen Planungs- und Bauverfahren realisiert Deutsche Glasfaser in enger Kooperation mit den Kommunen FTTH-Glasfasernetze schnell und kosteneffizient – auch im Rahmen bestehender Förderprogramme für den flächendeckenden Breitbandausbau.
- 2011
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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