Logo Hemmersbach

2nd Level Onsite IT Support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Steinau
  • Working Model
    Onsite
  • Job Summary

    In this role, you will be responsible for the installation and configuration of complex IT systems, hardware repairs, and 2nd level support via a ticketing system, particularly for MS Windows and Active Directory.

    Job Technologies

    Your role in the team

    • At Hemmersbach, you can fully indulge your passion for end user support.
    • Direct customer contact with diverse requirements within the scope of 2nd Level Support and a passion for hardware and software describe your ideal position very well?
    • As part of our onsite support team in Steinau, you are responsible for the topics that truly excite you:
    • Installation, configuration, and setup of complex IT systems
    • Commissioning and maintenance of IT systems (MS Win 10, MS Active Directory, ...).
    • Hardware repairs as well as 2nd level tasks using a ticket system
    • Creation of system documentation

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    Our expectations of you

    Qualifications

    • Good German (C1) and English (B2) skills
    • Windows & iMac Configuration

    Experience

    • You are a trained IT specialist (m/f/d) for System Integration with several years of professional experience.
    • Software + hardware knowledge in second-level support as well as experience in the Microsoft environment
    • Experience with VIP support

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    What we offer

    • Buddy Program
    • Asset-building benefits
    • Internal opportunities for advancement

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    Benefits

    More net

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    • Location Steinau

      Niedersachsen

      Germany

    This is your employer

    Hemmersbach

    Hemmersbach

    Salzburg

    At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Hemmersbach

    2nd Level Onsite IT Support

    Location
    Steinau
    Working Model
    Onsite
    Diversity
    Open for all genders

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