Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neckarsulm
- Working Model
- Onsite
Job Summary
In this role, you will monitor IT systems and applications, respond to security incidents, and manage disruptions. You will also document operational processes and create IT documentation, including classification and prioritization.
Job Technologies
Your role in the team
- They continuously monitor selected IT systems and applications.
- They respond immediately to security attacks.
- They quickly identify warnings and errors in specific systems and promptly carry out troubleshooting to contain the disruptions.
- They relieve the specialist departments by taking over simple routine tasks with an IT focus.
- They document the operational processes involved.
- You create the IT documentation and handle its qualification, classification, categorization, and prioritization.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector, for example as an IT specialist for system integration, IT customer support, IT systems electronics technician, IT systems merchant, IT service technician, information electronics technician, or a similar qualification or experience.
Qualifications
- Strong focus on customers, solutions, and service, supported by solid knowledge in the field of IT operations.
- Existing knowledge of ITIL.
- Experience in the implementation of established processes and service concepts.
- Confident presentation skills as well as assertiveness and strong communication and negotiation abilities.
- Very good English skills.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician Operator
- Location
- Neckarsulm
- Working Model
- Onsite
- Diversity
- Open for all genders
