Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will install and configure hardware and software solutions on-site, analyze IT issues, support the team in finding solutions, and manage IT support and ticket handling.
Your role in the team
- Together with your colleagues, you install, configure, and support hardware and software solutions that help us assist our customers in their daily operations.
- You independently analyze disruptions in our clients' IT landscape and actively contribute to the joint problem-solving process within the team.
- In IT support, you are a reliable point of contact, answering technical questions and developing initial solutions for various IT challenges.
- Ticket processing and data maintenance in our IT systems are just as important to you as the delivery of devices and support during their commissioning.
- Additionally, you support the Field Service in the West region at non-permanently staffed customer sites as well as during vacation and sick leave replacements within the team.
- If we are a good fit, there is a possibility of being taken on as a permanent employee after 12 months.
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Our expectations of you
Education
- Completed technical training (e.g., IT System Electronics Technician) or initial experience in IT support - career changers are also welcome.
Qualifications
- We are particularly impressed by your communication skills and your willingness to engage deeply with our clients' challenges.
- Willingness to travel (Region West / NRW), Driver's license class B/BE.
Experience
- Initial practical experience in hardware and operating system support.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT field service/onsite support
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
