Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 63.799 to 84.898€ gross/year
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you plan and coordinate online services and applications, manage testing and implementation processes, and optimize operations by analyzing disturbances and handling change requests.
Job Technologies
Your role in the team
- You plan, coordinate, and further develop online services as well as applications, and oversee their implementation until they are in productive use.
- Manage testing, deployment, and operational processes, and coordinate collaboration with internal departments of AOK NordWest as well as external IT service providers.
- They analyze and evaluate technical and professional requirements and actively contribute to the optimization of processes and applications.
- By analyzing, troubleshooting, and processing change requests, you ensure the smooth operation of the applications.
- Monitor compliance with Service Level Agreements (SLAs), ensure service quality, and conduct technical quality and plausibility checks.
- You advise and support users, maintain master data, and create and update the necessary documentation.
This text has been machine translated. Show original
Our expectations of you
Education
- You hold a (business) computer science degree or a comparable academic qualification, along with experience in requirements management and in the support and further development of IT applications.
Qualifications
- Ideally, you have knowledge of IT Service Management (e.g., ITIL), experience with ticketing systems, and collaboration with internal departments and external service providers.
- You know how to bring together the different interests of specialist departments, IT service providers, and other stakeholders in a goal-oriented manner, and you have a structured, analytical, and solution-oriented working style.
- They are characterized by a high level of service and customer orientation, as well as strong communication and teamwork skills.
- Since you communicate in German in your daily work, you have very good German language skills (C1 level).
Experience
- Experience in planning, coordinating, or conducting tests is an advantage. Additionally, you possess a strong quality awareness.
This text has been machine translated. Show original
What we offer
- We offer an exciting and diverse working environment in a forward-looking company where you have the opportunity to actively shape the digital transformation in healthcare.
- Secure yourself a varied role with a major employer in the healthcare sector - with a permanent employment contract.
- Benefit from an attractive salary ranging from €63,799 to €84,898 in Group 10 BAT/AOK-Neu (depending on professional experience), including Christmas and holiday pay, and possibly receive family-related social allowances.
- Flexible working hours, home office, and 30 days of vacation are standard for us.
- We won't leave you alone: A contact person from the Digital Solutions department will be by your side and support you during your initial period through regular onboarding and feedback sessions.
- We provide you with a modern working environment, a high appreciation for your expertise, and a positive working atmosphere.
- Health is important to us! Therefore, we offer our employees an occupational health management program, including health days, course offerings, and an annual subsidy of 175 euros for, among other things, gym memberships or your bicycle purchase.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
AOK
For more than 125 years, the AOK has stood as one of the largest public health insurers in Germany for security and comprehensive medical care in case of illness.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT Application Manager
- Salary
- 63.799 to 84.898€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.39.489 to 50.623 € net/year · Tax class I
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
