Job
- Level
- Experienced
- Location
- Oberkochen
- Working Model
- Onsite
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you develop scalable ServiceNow solutions in the HR sector, optimize employee workflows, and integrate modern AI functionalities. You work closely in the DevOps team and implement efficient HRSD processes.
Job Technologies
Your role in the team
- Development of reliable and scalable ServiceNow solutions in the HRSD / Employee Center Pro (EC Pro) domain, enabling efficient, user-centric employee workflows and continuous improvement of digital HR service delivery in global corporate environments.
- Responsibility for the implementation and operation of the supported solutions within the DevOps team as well as for their security throughout the entire product lifecycle.
- Ensuring a standards-compliant implementation to avoid technical debt and to optimally leverage platform improvements, as well as proactively developing high-quality and sustainable solutions.
- Close collaboration with other ServiceNow product teams as well as active participation as a core part of the DevOps product team, including the integration of connected products and systems.
- Design, configuration, and development of ServiceNow HRSD solutions, particularly in the areas of Case Management, Employee Service Center, Knowledge Management, and Lifecycle Events, as well as the implementation and optimization of EC Pro for modern and personalized employee experiences.
- Translating complex global HR business requirements into scalable, platform-compliant ServiceNow solutions, as well as configuring and extending HR workflows, integrations, and case forwarding mechanisms.
- Ensuring the seamless integration of HRSD into corporate systems and continuously driving the improvement of HR processes, user experience, and self-service features.
- Use of AI tools to increase developer productivity, leveraging ServiceNow AI features such as Now Assist to enhance HR service delivery, identification and implementation of AI-driven HRSD use cases such as virtual agents, intelligent routing, and summaries, as well as contributing to best practices for responsible AI deployment.
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Our expectations of you
Education
- Completed degree in Computer Science.
Qualifications
- Excellent knowledge in JavaScript development, especially object-oriented programming, class structures, inheritance, and software design principles.
- Basic knowledge of AI technologies and their practical application, as well as a fundamental understanding of the AI features of the ServiceNow platform, especially Now Assist.
Experience
- Relevant experience as a ServiceNow developer in HRSD and Employee Center Pro (EC Pro) in global companies, as well as in-depth experience with the corresponding HRSD modules and EC Pro.
- Extensive experience in troubleshooting, performance optimization, and root cause analysis, as well as in planning and implementing integrations via REST, SOAP, and PowerShell.
- Proven experience in managing ServiceNow implementation projects as well as integrating external systems using various integration technologies.
- Experience in agile and hybrid project structures as well as strong team skills and goal orientation.
- Experience as a Full-Stack Developer as well as ITIL Foundation Level and Project Management certifications are advantageous.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Carl Zeiss AG
ZEISS is a world-leading technology company that is active in the fields of optics and optoelectronics. In the last financial year, ZEISS generated sales revenues of more than 6.4 billion euros through its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (as at 30 September 2019).
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
4.0Workingconditions
4.6Career Growth
3.6Engineering
2.7
Software Engineer - ServiceNow
- Location
- Oberkochen
- Working Model
- Onsite
- Diversity
- Open for all genders
