Job
- Level
- Experienced
- Location
- Brunswick
- Working Model
- Hybrid, Onsite
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will analyze sales requirements, develop user stories, and evaluate solutions in the CRM system while closely collaborating with IT and business units. You design processes and ensure system quality through testing and release management.
Job Technologies
Your role in the team
- Recording, structuring, and prioritizing sales requirements.
- Translation into user stories, acceptance criteria, and technical specifications.
- Development and evaluation of solutions with regard to sales benefits and process consistency.
- Ensuring a seamless end-to-end process design in the CRM system.
- Technical management of implementation in close coordination with IT and business units.
- Planning and execution of technical tests (including UAT) as well as ensuring system quality.
- Coordination of releases and further developments, including prioritization of requirements and bugs.
- Close collaboration with key users to ensure practicality and acceptance.
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Our expectations of you
Qualifications
- Very good understanding of sales and customer processes (ideally in insurance/financial services).
- Ability to technically evaluate solutions and translate them practically.
- Basic understanding of modern CRM and Low-Code platforms.
- Structured, analytical working style and strong process affinity.
- Strong communication skills and confident interaction between the business unit and IT.
Experience
- Several years of experience as a Business Analyst, Product Owner, or in a comparable CRM-related role.
- Experience in Requirements Engineering, Process Design, and Functional Test Management.
- Experience with CRM systems such as BSI, Salesforce, MS Dynamics, or similar is advantageous.
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What we offer
- A permanent full-time employment with flexible working hours from 6:30 AM to 8:00 PM (flexitime) and the possibility of remote work.
- Individual training and development opportunities.
- A company that takes employee health seriously (e.g., various corporate sports groups, corporate fitness via moveraround, and bike leasing).
- Good work-life balance.
- A company restaurant with regional products that is there for you every day.
- A company that always prioritizes fair and equal treatment of all employees.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Öffentliche Versicherung Braunschweig
Die Öffentliche Versicherung Braunschweig besteht aus zwei Versicherungsunternehmen in der Rechtsform einer Anstalt des öffentlichen Rechts, der Öffentlichen Sachversicherung Braunschweig und der Öffentlichen Lebensversicherung Braunschweig.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Business Analyst CRM Focus BSI Customer Suite
- Location
- Brunswick
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
