Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Dresden
- Working Model
- Onsite
Job Summary
In this role, you will handle IT inquiries as part of First Level Support, assist in setting up workstations, and troubleshoot technical issues while closely collaborating with various departments.
Your role in the team
- Processing IT requests within the scope of first-level support for our employees.
- Support in the setup, management, and provisioning of IT workstations (hardware and software).
- Analysis, classification, and simple troubleshooting of technical issues.
- Forwarding more complex inquiries to internal or external IT service providers.
- Maintenance of IT documentation, user accounts, and permissions.
- Support with IT rollouts, updates, and smaller projects.
- Close collaboration with various departments within the company.
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Our expectations of you
Education
- Ongoing studies in the fields of Computer Science, Business Informatics, or a comparable course of study.
Qualifications
- Basic IT understanding as well as interest in IT systems and user support.
- Structured and solution-oriented way of working.
- High level of service orientation and enjoyment in working with colleagues.
- Reliability, initiative, and team spirit.
- Good German language skills, both written and spoken.
Experience
- Initial practical experience in IT support or helpdesk is advantageous.
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What we offer
- Flexible working hours that are well compatible with your studies.
- Insights into an innovative technology company with in-house manufacturing.
- Opportunity to complete mandatory internships or supervise thesis projects.
- A varied role with increasing responsibilities.
- Personal and professional development - including in the technical field.
- A collegial team, flat hierarchies, and short decision-making processes.
- Meal allowance for a nearby canteen.
- Regular team events and sports activities.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Additive|Drives GmbH
Additive | Drives GmbH, based in Dresden, is an advanced company specializing in the development and production of electric motors. Utilizing 3D printing technology, high-performance electric drives are created for various industries, including automotive and aerospace. With over 70 employees, the company places great emphasis on efficiency and high power density in its products.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Industry, Production
Working Student IT / First Level Support
- Location
- Dresden
- Working Model
- Onsite
- Diversity
- Open for all genders
