Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neunkirchen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide remote support to end users for IT issues, diagnose hardware and software problems, document inquiries, and escalate complex issues to second-level support.
Your role in the team
- Remote support for IT issues
- Diagnosis and resolution of hardware and software issues
- Escalation of complex issues to Second-Level Support
- Recording and documentation of support requests
- Technical support for end users
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Our expectations of you
Education
- Completed IT training or comparable professional experience
Qualifications
- Solid technical understanding of hardware and software
- Proficiency in problem analysis and resolution
- Basic knowledge of operating systems and networks
- Strong communication skills and customer orientation
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Benefits
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏖️Workation
- 🅿️Employee Parking Space
Health, Fitness & Fun
- 👩⚕️Company Doctor
- 🚲Jobbike
- 🎳Team Events
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- ♿️No Physical Barriers
- 🚲Bicycle Parking Space
More net
- 🏝️Summer and Christmas Bonus
- 🍰Employee Stock Option
- 🎁Employee Gifts
- 🛍Employee Discount
- 💵Bonus Payments
- 🚙Poolcar
- 👷♂️Additional Insurance
Food & Drink
Job Locations
This is your employer
DIS AG
Founded in 1967, DIS AG is a leading company in the personnel services sector. Based in Düsseldorf, it offers comprehensive solutions for the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Neunkirchen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
