Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Heilbronn
- Working Model
- Onsite
Job Summary
In this role, you will focus on troubleshooting in IT support, manage administrative tasks, optimize our media technology, and develop innovative solutions to improve our IT processes using the latest technology.
Job Technologies
Your role in the team
- Competent Support: You are the first point of contact for all IT-related questions (1st & 2nd level) and resolve issues quickly and solution-oriented.
- IT Administration: You will handle administrative tasks in our IT infrastructure and ensure smooth operations.
- Innovation Driver & AI: You monitor current technology trends, test new AI tools, and proactively contribute ideas on how we can make our IT processes more efficient and modern.
- Media Technology: You are responsible for our hardware, especially the media technology in conference and meeting rooms, and ensure that presentations and hybrid meetings run smoothly without errors.
- Workspace Management: You assist in managing and optimizing our system landscape (ideally Google Workspace).
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Our expectations of you
Education
- Background: You have completed IT training as an IT specialist in system integration or an alternative qualification in IT system management.
Qualifications
- Communication: You are a team player and can explain complex technical issues clearly and service-oriented through your good communication skills.
- Mindset: You are characterized by innovative thinking, have a hands-on mentality, and are not afraid to explore new ways.
- Languages: You communicate fluently in German and English.
Experience
- Experience: You bring solid professional experience in IT support as well as in IT administration. Ideally, you have prior knowledge of Google Workspace administration and experience with common media technology hardware.
- Know-how: You possess a basic understanding or initial practical experience with Artificial Intelligence (AI) in the IT environment.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Schwarz Unternehmenskommunikation GmbH & Co. KG
The Schwarz Group, based in Neckarsulm, is a significant German conglomerate and one of the largest retail groups in Europe. It operates over 13,900 stores under the brands Lidl and Kaufland and employs around 575,000 people.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT Support & Administration Specialist
- Location
- Heilbronn
- Working Model
- Onsite
- Diversity
- Open for all genders
