Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lengerich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you optimize IT processes in client management, manage various client systems, coordinate external providers, and develop innovative IT solutions in an international environment.
Job Technologies
Your role in the team
- As an IT Service Manager in Workspace Services, you have full control over the operation and further development of our client systems and client management solutions – as well as our external service providers, whom you manage and coordinate!
- They optimize existing IT processes in the area of Workspace Services and ensure high service quality and availability.
- Together with internal departments and external partners, you develop forward-looking solution concepts.
- You handle incidents and service requests and support the implementation of new solutions.
- Through Active Directory and Intune, you will manage our client system landscape (Windows, macOS, iOS/iPadOS) as well as client management.
- They manage hardware and software inventories via Matrix42; this also includes software distribution.
- You participate in agile projects and work closely with our IT security and international teams.
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Our expectations of you
Education
- You have completed training or a degree in the IT field or have acquired a comparable qualification.
Qualifications
- You are well-versed in IT service processes (ITIL) and experienced in working with external service providers.
- In agile project management - keywords: Scrum, Kanban - you have at least basic knowledge.
- Your working style is equally analytical and structured, and you impress in an international environment with your strong communication skills in German and English.
Experience
- Furthermore, you have experience in operating client systems (Windows, macOS, iOS/iPadOS) as well as in modern client management environments (Intune, AD).
- Knowledge in IT asset and license management, ideally with Matrix42, is also required. You should have experience in both hardware and software lifecycle management as well as in IT logistics processes.
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What we offer
- W&H offers the possibility of flexible working time models.
- In addition to flexible working hours, this often includes the option of hybrid work.
- To help you align your professional ambitions with your personal circumstances, we have created a work environment that accommodates individual needs.
- With the integration of hybrid work, we aim to support a balanced work-life balance.
- At the same time, we value the regular exchange among each other in the corridor, on the assembly line, at the coffee machines, and in the offices.
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Benefits
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
Windmöller & Hölscher KG
Windmöller & Hölscher KG, based in Lengerich im Tecklenburger Land, is a German machine engineering company and international provider of machines for the production and processing of flexible packaging.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
IT Service Manager Workspace Services
- Location
- Lengerich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
