Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stuttgart
- Working Model
- Onsite
Job Summary
In this role, you will manage cross-departmental activities in IT service management, coordinate projects, create decision-making documents, and assist with budget planning and process migration.
Job Technologies
Your role in the team
- You are responsible for managing, coordinating, advising, and overseeing the cross-team tasks of the department.
- They assist in establishing and conducting client-specific committees and working groups for ITSM topics, supporting the continuous improvement, development, design, and tracking of IT Service Management with regard to the adverse effects on business operations.
- They develop meaningful notes, statements, and decision templates, and actively participate in the planning, coordination, and active management of decision-making processes at the management level in consultation and collaboration with the department heads and the division.
- They assist with the annual budget planning and reporting related to the invoice and budget control of the department.
- They actively support the BITBW customer teams in preparing offers related to the services or provisions of the department.
- You will lead internal and cross-team special projects as well as co-manage subprojects related to process and tool migration for clients, in close coordination with the process owners.
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Our expectations of you
Education
- You have successfully completed a university degree in Computer Science, Business Informatics, or a similar field.
- You are also welcome to apply if you possess equivalent skills and experience through your vocational training (e.g., as an IT specialist) or due to your professional qualification and several years of relevant work experience.
Qualifications
- In-depth knowledge of reporting within an IT service provider.
- Very good knowledge in IT service management.
Experience
- Experience in dealing with management, especially the executive leadership.
- Knowledge and experience in operating process-driven organizations (ITIL knowledge).
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What we offer
- Very flexible working models such as generous flexitime arrangements, individual part-time offers, mobile working, and "Workation".
- Structured onboarding with a mentorship program as well as comprehensive training and development opportunities.
- Partnerships with fitness/wellness providers, subsidy for the JobTicket BW (including Germany Ticket), bike leasing "JobBike BW," and excellent public transport connections.
- Secure, future-oriented, and meaningful work with the possibility of civil service employment, provided that the personal and career-related prerequisites are met.
- If the personal and collective agreement prerequisites are met, the classification is in EG 12 TV-L.
- Rest and annual leave of 30 days and additional time off on Christmas Eve and New Year's Eve.
- A supplementary pension scheme as a company pension and, if applicable, a personnel recruitment allowance for employees covered by collective agreements.
- Part-time employment is welcome with us - please specify your desired working hours.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
More net
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
- 🚎Public Transport Allowance
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
IT Baden-Württemberg (BITBW)
The IT Baden-Württemberg state authority (BITBW) is the central service provider for modern information technology (IT) in the state administration. The BITBW was founded on July 1, 2015 as the core element of the IT reorganization in the state. It is managed under the jurisdiction of the Interior Ministry.
Description
- Founding year
- 2015
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Internet, IT, Telecommunication
IT Manager in the ITSM Cross-Sectional Area
- Location
- Stuttgart
- Working Model
- Onsite
- Diversity
- Open for all genders
