Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Onsite
Job Summary
In this role, you will support the IT infrastructure in 1st and 2nd level support, resolve hardware and software issues, manage client systems, and handle IT assets, including installation and documentation.
Your role in the team
- Ensuring IT infrastructure support in 1st and 2nd level support for all IT inquiries.
- Managing MS client systems, telecommunications, printers, and PCs.
- Accepting, classifying, and independently resolving incident and request tickets for hardware and software.
- Maintaining the ticket system as well as creating technical documentation and user manuals.
- Installation as well as assembly and disassembly of workstations, including preparing and installing hardware and client systems.
- Management of IT assets including issuance, return, ordering, inventory management, and disposal.
- Conducting material tests as well as supporting technicians with maintenance work.
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Our expectations of you
Qualifications
- IT Specialist in System Integration or a comparable profession.
- Knowledge in IT infrastructure, hardware, and Microsoft software.
- Teamwork skills, strong communication abilities, as well as a structured and independent way of working.
- Strong service and consulting orientation.
- Willingness to work on-site as a point of contact for IT topics.
- Very good German.
Experience
- Initial professional experience in IT support or IT service.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
engineering people GmbH
engineering people GmbH provides highly qualified engineers and specialists for complex projects in the automotive, mechanical engineering, electrical engineering, and IT sectors.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support 1st / 2nd level
- Location
- Weißensberg
- Working Model
- Onsite
- Diversity
- Open for all genders
