Logo Rehau

IT Specialist 1st Level Support

Job

  • Level
    Experienced
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Visbek
  • Working Model
    Onsite
  • Job Summary

    In this role, you will handle first-level support, manage tickets, install and configure software, and administer databases and networks to ensure stable IT operations.

    Job Technologies

    Your role in the team

    • First-level support as well as end-user support (remote & on-site) including ticket and incident management.
    • Support in the administration and operation of databases, networks, and IT systems, including monitoring, performance optimization, as well as backup and patch management.
    • Ensuring stable IT operations through continuous system and network monitoring (including alerting & reporting).
    • Installation, configuration, and maintenance of software.
    • Management of the client and server landscape as well as IT systems in the production environment (shop floor).
    • Hardware management including provisioning, installation, and lifecycle management of end devices.
    • Execution of operational processes in the data center.
    • Participation in and management of IT projects from planning to rollout.
    • Management of local telecommunications systems including DECT.

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    Our expectations of you

    Education

    • Completed training as an IT specialist for system integration or, preferably, career changers with relevant professional experience.

    Qualifications

    • Knowledge of MS Windows Server 2019, MS Windows 10 & 11, and M365.
    • Analytical skills, resilience, and structured working help you to stay calm even in stressful situations.
    • German and English skills.
    • .NET programming skills are desirable.

    Experience

    • Experience in troubleshooting hardware and software components.

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    What we offer

    • Work-life balance through 30 days of vacation and flexible working hours.
    • Permanent employment with an attractive salary package including regular special payments, a variety of employee discounts, and leasing offers.
    • Time account for caring for relatives, extended parental leave, sabbaticals, or early retirement.
    • Diverse health promotion programs.
    • International work environment with open communication at eye level and a casual 'Du' culture.
    • Comprehensive training opportunities.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

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    Topics that you deal with on the job

    Job Locations

    • Location Visbek

      49429 Niedersachsen

      Germany

    This is your employer

    Rehau

    Rehau

    REHAU is the world leader in the development and production of plastic solutions for the construction, automotive, and industrial sectors. Our products are of the highest quality, and we are constantly innovating to bring you the best possible solutions for your needs. When you choose REHAU, you can be confident that you are getting the best products and services available.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Industry, Production
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    2.9
    • Career Growth

      2.8
    • Culture

      3.0
    • Workingconditions

      3.5
    • Engineering

      2.6
    Show All Dev Reviews
    Logo Rehau

    IT Specialist 1st Level Support

    Location
    Visbek
    Working Model
    Onsite
    Diversity
    Open for all genders

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