Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Göttingen
- Working Model
- Onsite
Job Summary
In this role, you assist the team with WMS usage, optimize systems, manage requests in the ticket system, and ensure smooth application operations, data backup monitoring, and SOP maintenance while creating specifications.
Job Technologies
Your role in the team
- Support the team in using the WMS and related systems
- Participation in system optimization and process improvements
- Classification of inquiries via ticketing systems
- Ensuring smooth application operation and acting as the Single Point of Contact in case of disruptions.
- Professional handling of IT service orders
- Creation and maintenance of system documentation
- Monitoring of data backup and server monitoring
- Creation and maintenance of Standard Operating Procedures
- Development and customization of dashboards and reports
- Gathering requirements and creating functional specifications
This text has been machine translated. Show original
Our expectations of you
Education
- Completed vocational training, university degree, or comparable qualification in the IT field
Qualifications
- Advanced knowledge in client hardware and label printers as well as Android scanners is advantageous.
- Excellent MS Office and Active Directory skills
- ITIL Foundation knowledge is an advantage
- Good knowledge of German, both spoken and written; user knowledge of English.
- Strong communication skills and team-oriented thinking
- High level of service orientation, solution-oriented and independent working style
Experience
- Several years of professional experience in IT support.
- Experience in warehousing is an advantage.
This text has been machine translated. Show original
What we offer
- Excellent opportunities for development and advancement
- Exciting and diverse areas of responsibility
- Numerous company benefits - such as Jobrad and occupational pension scheme
- Participation in a rapidly expanding company
- Turn friends into colleagues - Refer friends, acquaintances, or former colleagues and earn up to €1,000!
- Up to 30 days of vacation per year
- Continuous opportunities for personal development
- Flat hierarchies and short communication channels
- Open Door Mentality
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Job Locations
This is your employer
ID Logistics
ID Logistics is a dynamically growing international logistics provider with over 20 years of experience. The company operates nearly 450 locations in 18 countries and employs around 42,000 people worldwide. ID Logistics offers technology-driven logistics solutions for retail, e-commerce, and various other sectors.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
IT Onsite Supporter
- Location
- Göttingen
- Working Model
- Onsite
- Diversity
- Open for all genders
