Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lohne, Löhne
- Working Model
- Onsite
Job Summary
In this role, you will handle IT support requests, conduct error analysis, assist with system monitoring and maintenance, and actively contribute to projects aimed at optimizing service desk processes.
Job Technologies
Your role in the team
- You handle support requests in the software and hardware domain, classify them, and take care of error analysis and resolution in 1st and 2nd level support.
- You assist with monitoring and support of the deployed systems and applications.
- Additionally, you will work on projects, implement requirements, and conduct tests.
- You support the Service Owner by questioning Service Desk processes and providing suggestions for improvement.
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Our expectations of you
Education
- You have successfully completed training as an IT specialist for system integration (m/f/d) or a comparable qualification in the IT field, e.g., as an IT systems electronics technician, IT support specialist, IT service technician, user helpdesk staff, IT software developer, or IT system administrator (junior level).
Qualifications
- You enjoy engaging with internal or external clients - you like finding solutions and impress with good communication and service orientation.
- You prefer working in the office rather than from home, because we need you on-site with our IT team at the Löhne location.
- Our team is looking forward to a new member with team spirit, humor, and reliability!
Experience
- Ideally, you have professional experience in IT Service Desk, Helpdesk, or User Support and have already worked with ticket systems such as Jira, OTRS, or ServiceNow.
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Benefits
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Office People Personalmanagement GmbH
Office People Personalmanagement GmbH is a leading personnel service provider in Germany, specializing in the placement of commercial personnel.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT software developer - logistics
- Location
- Lohne, Löhne
- Working Model
- Onsite
- Diversity
- Open for all genders
